Customer Service Sales

Bennita Brooks

Telemarketer

Skills

keyboarding,typing skills 30 words a minute,microsoft word,basic accounting,spreadsheets,communications,

management,publishing,presentations,database design

customer service and telemarketing experience.

Employment History

Affinitas

A company with branches of different call center business

Customer Service

Mesa,AZ

January 2007 - November 2008

Started by taking inbound sales for Gevelia coffee January 2007 Entitled to calling previous customers offering specials to sign them back up on for service. Beginning March 2008 continued with the company switched over to customer service working with RCN saving people from cancelling service with RCN by solving existing problems also offer deals and promotions ending date was November 2008

Quality Home Maintenance

my job entitled cold calling new and old customers offering estimate on ac tune up the home used a swamp cooler to service it was free

Appointment Setting

Chandler,Az

February 2007 - July 2007

set appointment for ac tune ups offered a cheaper estimate than other company 's only served home owner and property owners Feb 2006 - July2006

Desert Marketing

sold magazines over phone to none Arizona residents only out of state residents

sold a 2 year magazine package deal outbound to out of state people

Mesa,Az on Dobson and Southern

May 2007 - August 2007

sold magazines to people over the phone it was cold calling the package was a 2yr subscription Aug 2006 - Dec 2006

Abode Air

they specify in replacing air conditioning units and tuning up old units

Appointment Setter

Mcklintock and Apache in tempe

May 2009 - September 2009

setting appointments for ac units calling outbound new and previous customers

Millinium Marketing Systems

selling home based business opportunity to people who logged on the company website requesting info we did follow up calls to continue the process or cancel

Dialer

phoenix,az

March 2010 - June 2010

sales over phone with people who ask for our info and are interested in getting started with the company also cold calling entitles calling anyone who might be interested

Education

AIBT, Chandler high school

gilbert and southern

business technology

January 2005 - Present

business technology I went to AIBT for business technology for 10 months graduated with a diploma it was a very good school i haven't found work in the field since graduation 2005

Language

only fluent english

track

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