Kenneth W. Dwiggins
Objective
Results driven supply chain professional seeking a position that utilizes my experience in inventory
management, operations, and engineering. Hard working, detail-oriented team player with a track record of
innovation and reliability.
Key Competencies
Business process re-engineering.
Ability to communicate effectively with all levels of an organization.
Supply and demand forecasting.
Inventory management and replenishment – both domestic and international.
Sales and operations planning.
Respected leader.
Customer service.
Experience
Manager, Inventory Control and Planning November 2008 – November 2012
Chromcraft Revington Inc, West Lafayette
Improved corporate in service levels from 88% to 96% while reducing finished goods inventory levels
from 20.1M to 7.6M.
Improved order to ship time from 10 days to just 72 hours as a result of improved in service levels.
Identified and reduced excess inventory by collaborating with both sales and finance teams.
Determined and maintained inventory valuation reserves.
Developed and maintained a data driven inventory tool for forecasting and planning using 9-cell
methodology to sustain appropriate inventory levels.
Developed and implemented new processes and controls for finished goods purchasing.
Developed and implemented improved cost analysis tools and procedures improving gross margin from
7.9% to 17.3%.
Supervised two people at the division level in operations planning and scheduling.
Responsible for buying 1,220 different SKU’s from 15 different suppliers in China, Vietnam, and
Malaysia for distribution in North America out of two distribution centers.
Maintained current supplier relationships and negotiated pricing to be in alignment with standards.
Collaborated with suppliers to make sure schedules were attainable and adhered to.
Supply Chain Manager J une 2006 – November 2008
Peters-Revington Furniture, Delphi, IN
Improved division in service levels from 82% to 94% while only increasing finished goods
i nventory levels from 9.5M to 9.8M.
Participated in the management team assembled to consolidate a 15 million dollar
d ivision into a current 40 million division.
Maintained the current domestic production and import schedule as well as the t ransition
f rom domestic manufacturing to an imported product line for over one thousand SKU’s.
Reorganized three separate customer service functions into a unified customer service team with
geographical responsibilities by setting up cross-functional training.
Implemented a formal Sales and Operations Planning (S&OP) process to forecast orders, shipments,
backlog, and ending inventory for this division.
Kenneth W. Dwiggins ~ continued
Led the divisional S&OP meetings involving executive corporate management from both finance and
sales.
Supervised an eight person team, five in customer service, one in business reporting, one in traffic and
IT, and one in operations planning.
Product Engineer N ovember 1989 – June 2006
Peters-Revington Furniture, Delphi, IN
Developed new products and produced detailed drawings using Pro/Engineer.
Supervised production of prototype products.
Developed processes to machine new parts.
Resolved problems/issues in manufacturing.
Responsible for setup, installation, programming, and support of all software and hardware in
engineering, CNC router department, PTP machining centers, and CNC saw department.
Created custom post processors to convert 3D models into code specific to different machinery,
allowing greater production flexibility.
Supervised six person CNC saw department team.
Computer Software/Program Knowledge
Engineering and Manufacturing: Pro\Engineer, AutoCad, Pro\Manufacturing, GPOST, Genesis and
Autolink.
Operating Systems Used: IBM AS/400, UNIX (IBM AIX), MS-DOS, Microsoft Windows.
Languages Studied: JAVA, Visual Basic.NET, HTML, XHTML, XML, PHP, ASP.NET, MySQL,
QUERY/400.
Proficient in all Microsoft Office products, Excel, Access, Word, PowerPoint, Outlook, Visio
Education
B.S., Business Information Systems, Indiana Wesleyan University, Marion, IN, 2006
GPA 3.97 on a 4.0 scale
A.S., Technical Graphics, Purdue University, West Lafayette, IN, 1989