QA Analyst/ Developer

OBJECTIVE

To obtain a challenging position within your company where my knowledge of the wireless business, technologies utilized and management skills can be utilized to their fullest potential.

EDUCATION

05.98 Master of Science Degree – Management Information Systems

Bowie State University

05.96 Bachelor of Science Degree – Computer and Information Science

University of Maryland University College European Division

JOB RELATED TRAINING

08.09 Project Management Training: Skills for Success

Learning Tree International – Successfully completed

12.05 Oracle 10g Application Development Certified Professional

Learning Tree International

EXPERIENCE

04.99 to Present Senior Manager, Product Support – Conversions / Billing Integration

Convergys – Information Management - Telecommunications – Savannah, Georgia

• Responsible for managing 15+ developers, domestic and international, internal and remote, full time and contractors. The team was fully responsible for developing all conversion programs and scripts to convert existing clients and new clients to new internally developed billing system, using Java, PL/SQL and system Z.

• Responsible for detailed design, coding, unit testing, and implementation of new programs and enhancements.

• Ensured team compliance with all company development guidelines, to include: coding, code reviews, testing and process management

• Provided all detailed analysis and functional requirements for relevant projects.

• Provide 24/7 on-call Product support

• Interfaced with Project Management and Clients to review/update Conversion process and schedule.

• Responsible for developing new System EDI’s to corporate partners using System Z, Java and XML.

• Developed a B2B API using System Z, Java, and XML for managing web-enabled cell phones between the billing system an Oracle Database and a third party. Providing real-time usage for our clients customers, which was previously only available through calling the client and wasn’t current.

• Developed a Host-to-Host provisioning interface using System Z for managing pagers, between the billing system and a third party. Giving the client direct access for managing their devices and alleviated having to access a separate system to maintain those devices.

08.97 to 02.99 Programmer/Analyst – Information Technology Group

University of Maryland University College – Heidelberg, Germany

• Provided user consultation; coordinated new projects from start to successful completion, to include: analysis, design, coding, testing and implementation – on a HP3000 running under a MPE OS using COBOL & HP Business Report Writer (BRW).

• Developed and delivered presentations to users regarding newly developed and updated systems and programs; trained users on these systems and programs.

• Assisted in developing a stand-alone package using MicroFocus COBOL for the University to use in registering about 10,000 students remotely in 15 countries every term.

SKILLS

• Operating systems: WIN 95 - Vista, UNIX, LINUX, AIX

• Programming Languages: Java (J2EE and EJB), JSP, HTML, XML, System Z, COBOL, C, SQL, PL/SQL

• Software Design: J2EE, Struts

• Software Packages: TOAD, JBuilder, Starteam, XML Authority

• Web/Application Server: WebLogic

• Database: Oracle 10g and 9i, Access

• Fluent in the German Language

SUMMARY

Have Strong leadership skills with the ability to accomplish multiple tasks and special projects with a demonstrated level of organization, high level of accuracy and with a minimum amount of oversight. Able to work well under pressure, handle difficult situations and have immediate decision making skills. Also have a professional track record of progressive responsibility and continued learning of new technologies.

REFERENCES

Available Upon Request

5 5 0 1 D e e r R u n D r i v e S W, C o n y e r s G A 3 0 0 9 4

────────────────────────────────────────────────────────────

T: 7 7 0 . 6 4 8 . 7 6 7 0 C: 9 1 2 . 8 4 4 . 2 8 6 7 k e n t a y l o r 1 3 @ c o m c a s t . n e t

Contact this candidate