Customer Service Data Entry

SHYONA M ROYSTON

Present/Current Address ******.*******@*****.***

*** ****** ******* ** 517-***-**** Cell

Smyrna, GA 30080

CAREER OBJECTIVE: To pursue a full time position in Business field essentially in Marketing.

EDUCATION

Westwood College Atlanta, Georgia

Bachelor of Arts degree in Business Administration March, 2013

Concentration: Marketing

Job Education & Training 2009 Lansing, Michigan

Cristo Rey/Michigan Works

WORK EXPERIENCE

Manpower/Bank of America March 2012-Present

Data Entry Associate College park, Georgia

• Operates keyboard or other data entry device to enter data into computer or onto magnetic tape or disk for subsequent entry.

• Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen.

• Compiles, sorts, and verifies accuracy of data to be entered. Keeps record of work completed.

Metro PCS-M2W December 2011-Present

Team Leader Atlanta, Georgia

• Promotes sale of group or season tickets for sports or other entertainment events.

• Supervise and coordinates activities of workers.

• Work on various projects with different groups and performs other duties as supervisor.

Manpower/Embarq March 2010- February 2011

Data Entry Clerk East Lansing, Michigan

• Compiled data and operated computer in performance of routine clerical duties to maintain business records and reports.

• Operated keyboard to enter data into computer or onto magnetic tape or disk for subsequent entry.

• Filed records and reports, posted information to records, sorted and distributed mail, answered telephone, and performed similar duties.

L&L Food Center April 2007-August 2008

Service Clerk East Lansing, Michigan

• Demonstrated effective customer service by assisting patrons in the location and purchase of merchandise.

• Packaged and replenished fresh fruit and vegetables for display cases.

• Maintained the organization and replenishment of merchandise on the front-line, end caps, and displays.

• Communicated with many customers, which many became regulars.

PERSONAL ATTRIBUTES/ACCOMPLISHMENTS

• Computer skills: Microsoft WORD, EXCEL, ACCESS, POWERPOINT 65+ wpm

• Recipient of the Lyceum award x3 at Clark Atlanta University Business Seminar 2009

• Hands On Atlanta/Everlasting Vitality(Mentor&Tutor) 2009

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