Project Manager Management

DON SANTANGELO, PMP

*** *** ******* ****, ***********, NJ 08088 609-***-**** **********@***.***

VP, PROJECT MANAGEMENT • PROGRAM MANAGER • ENGINEERING MANAGER

Multifaceted MBA Senior Program / Project Manager with more than 11 years of experience leading mission-critical strategic projects through full SDLC - from initiation, through planning, execution, and control, to successful on-time, on-budget project delivery and deployment. Client-focused leader with CRM experience, who effectively defines project scope and navigates an organization to manage stakeholder expectations. Financially-savvy professional with ERP skills who ensures completeness of project estimates and financial forecasts, and clearly monitors and reports on project cost. Analytical thinker who focuses on business strategy and execution excellence, identifies industry benchmarks and best practices, addresses project issues, and mitigates project risk. Trusted partner with service, development, and cross-functional teams who knows how to develop and communicate a plan.

Project Management • New Product Deployment • Strategic Planning • Process Improvement • Team Leadership/Motivation • Project Risk Management • Change Management • Project Quality Processes and Metrics

PROFESSIONAL EXPERIENCE

MOTOROLA MOBILITY, Horsham, PA 2000-Present

Global leader in telecommunications

Director, Program Management 2010-Present

Managing full SDLC of development and go-to-market plan for $17M retail interactive television/tablet/smartphone mobile client (iOS and Android) product ecosystem with cloud-based app for North American markets.

• Led 9-month major Latin American program to on-time deployment of new security functionality to 1M+ TV subscribers via headend system software upgrades and new component installations.

• Drove 9-month global iPad/Xoom tablet software development, CRM, and integration effort for industry-leading and award-winning “Televation” initiative, including 2011 NCTA show presentation.

• Spearheaded Motorola’s 2010 "Internet Era of Television" program, developing next-gen TV products. Built global development and integration team. Managed ERP for $1M program budget to develop 2 successful integration and test labs on east and west coasts.

• Directly supported new business development through creation of 2010 NCTA and VLF trade show presentations targeting North American and European markets.

• Reduced annual set-top EPM labor cost by $450K via integration of functions and increased focus on business needs, while successfully transitioning leadership of set-top EPM team to new manager with 0 loss in project or process continuity.

Director of Engineering Project Management 2007-2010

Led, mentored, and developed a geographically disbursed team of 13 project managers on multiple strategic projects through full SDLC, from inception through mass production readiness, set-top field issue triage, and early deployment support of new advanced HD/DVR and standard definition set-tops for cable, telco, and satellite television, using agile and waterfall methodologies. Oversaw project resource budgets and processes.

• Successfully drove portfolio of 60+ projects from inception through international deployment, and improved quality through data-based analysis and of on-time / on-quality / on-scope metrics tracking processes.

• Ensured effective prioritization and strategic alignment by leading monthly executive product planning board meetings with engineering and marketing VP leaders, driving ERP and effective expenditure of $100M + R&D budget. Identified program tradeoffs to balance scope, time, and costs.

• Researched industry benchmarks for project portfolio management best practices and recommended process improvements for ensuring alignment with the business’ strategic needs.

• Assessed efficiency and served as a change agent to streamline engineering development processes.

• Deployed and expanded web-based project management ERP dashboard to track project monthly resource forecasts for 1K+ engineers, actual resource hours from Primavera database, and project progress towards completion in graphical and tabular summaries. Tool was rated “best in class” by KEMA quality auditors and was incorporated into corporate budgeting and budget tracking processes.

DON SANTANGELO • **********@***.***

Senior Engineering Project Manager 2004-2007

Managed team of 5 direct reports leading core teams of managers from multiple units including hardware development, software development, systems, test, marketing, field support, operations, quality, configuration management, and program management.

• Directly contributed to $1B/quarter in new revenue through coordinating development and fielding of tens of millions of new HD, HD-DVR, and SD cable and telco set top boxes.

• Completed Six Sigma Green Belt project introducing Monte Carlo schedule forecasting to more accurately predict set-top hardware / software product availability, cutting annual expedited shipping costs by $9.45M.

• Led EPMs coordinating 22+ hardware platforms running 70+ EPG and VOD software integrations throughout North America, and facilitating development and deployment of new / cost-reduced cable and telco television set-top boxes.

• Coordinated best practice alignment across Sweden and US-based set-top EPM teams following acquisition (2006) and integration of Kreatel, a new manufacturer, including establishment of product planning board to review Kreatel portfolio of 20+ projects in development.

Engineering Project Manager 2000-2004

Created software development, integration, test, and end-of-life strategies. Minimized time to market for new product features. Mitigated MSO operational risk exposure from potential bugs. Created and facilitated execution for software and hardware release plans within Motorola phased development and TL9000 process frameworks.

• Led multiple projects introducing 1st HD and HD-DVR set-top products to cable TV industry.

• Developed middleware and EPG integration and test plans with 4 independent software vendors

• Presented quarterly set-top hardware / software product release roadmaps to top 3 NA cable TV providers.

VIDEOTEK, Pottstown, PA 1999-2000

Privately-held test video test and measurement equipment designer and manufacturer; acquired by Harris

Engineering Manager

Directed new product definition for video test and measurement equipment. Approved schematics and mechanical drawings. Led team of 34 direct reports including hardware / software engineers, technicians, mechanical engineers, CAD personnel, and technical writers. Managed $3M operating budget for 7 concurrent products in development.

• Grew engineering design team to staff HDTV test and measurement projects and new digital video switcher product in a zero-defect Philip Crosby quality-managed environment.

• Partnered with components manager to maintain production schedule through identification of parts going end-of-life, last-time-buys, and creation of alternate designs with available replacement parts.

LOCKHEED MARTIN, Moorestown, NJ 1991-1999

Leader in private and public sector aerospace manufacturing

Software Integration and Test Coordinator 1994-1999

• Verified functionality of new software releases in Aegis combat control system.

• Directly installed new radar signal processor software on Aegis destroyers in Japan.

Analog Engineering Project Leader 1993-1994

• Worked closely with senior electrical and mechanical engineers to develop solution providing improved S/N performance in adaptive amplifier module & qualified 2nd-source vendor for key module component.

Digital Firmware Programming Team Leader 1992-1993

• Authored more than 100 software programs for custom IC in radar signal processor.

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Analog R&D Project Leader 1991-1992

• Designed new A/D module for advanced signal processor.

EDUCATION

MBA, Monmouth University

BSEE, Rutgers University

Six Sigma Green Belt

PMP

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