Customer Service
Resume:
Michelle D. McGee
*********@*******.***
Duluth GA. 30096
Objective: To Obtain a position in an established customer service environment where there is potential for development and growth.
Education: Meadows Draughn College (New Orleans, La), Liberal Arts Curriculm 1980-1982
Work Histoy
Credit Score Consultants Inc November 2003- December 2008
Intake Supervisor-
Completed new client interviews, reviewed and analyze credit reports for new clients. Completed invoicing, client billing and mailed daily correspondence. Prepared legal documents for client cases.
DeKalb County Public Safety Department January 2001-September 2003
Customer Service Representative
Trained new employees on Iris & Accorda
Screened and answered incoming calls in reference to various law enforcement reports Pulled reports for general public & also detectives
Use of basic office skills, typing, filing, making copies and faxing reports
Enumerator, United States Census Bureau April 2000- November 2000
Public Relations Coordinator
Performed Door-to- Door inquiries
Distribution of consumer pamphlets
Tabulation of completed data inquiries
Krauss Department Stores, Warehouse Supervisor April 1990- April 2000
Supervised workers on incoming merchandise receivables
Performed quality control measures
Cross trained employees on PMC Punch Machine
Trained employees on Forklift operations and procedures
References: Available upon Request
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