Johanna Schouten
Monroe, NY ****0
***********@**.***
PROFESSIONAL EXPERIENCE:
BARTENDER (Feb. 2008 - Current)
Darden Restaurant, Rockaway, NJ
Duties:
• Encouraging sales and/or promotions
• Build positive guest relations for return business
• Prepare sanitary and visually appealing food / beverages
OPERATIONS SUPERVISOR, BARISTA, BOOKSELLER, CASHIER, MERCHANDISING
FOR BORDERS GROUP INC. (June 2006 - Feb. 2008)
Borders of Chestnut Hill, PA/ Ramsey, NJ
Duties:
• Encouraging sales and/or promotions
• Market merchandise to appeal to the consumer
• Maintain management / corporate plans
• Provide outstanding customer service
• Prepare sanitary and visually appealing food / beverages
• Answer phones, provide customer information, direct calls
• Responsible for organization and/or creation of store displays and department layouts
• Provide leadership and support teamwork through formulating cohesive staff assignments, schedules and priorities
• Orchestrate opening / closing the store
STUDENT WORKER FOR ARCADIA UNIVERSITY, CAREER SERIVCES
(Sept. 2005 - May 2006)
Glenside, PA
Duties:
• Maintain office filing and computer data entry
• Assist current and former students in achieving career goals
• Help employers find competent employees
• Copy and compile mass mailings
• Answer telephones and screen calls for Director of Career Services
NANNY TO THE TOMINSKY FAMILY (June 2005 - Aug. 2005)
Ringwood, NJ
Duties:
• Feeding/caring of children
• Transportation
• Housekeeping
IT LAB CONSULTANT FOR ARCADIA UNIVERSITY (Sept. 2003 - May 2005)
Glenside, PA
Duties:
• Assisting students and staff with IT inquiries and/or problems
• Monitoring / maintaining computers, printers and scanners for 8 computer labs
EDUCATION:
Arcadia University, Glenside, Pennsylvania
Bachelor of Arts, Liberal Studies, Concentration in Social Sciences
COMPUTER / TECHNICAL SKILLS:
Microsoft Excel, MS Office, MS Outlook, MS Power Point, Microsoft Windows, MS Word