Johanna Schouten

* ********* ***

Monroe, NY ****0

609-***-****

wpr543@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

BARTENDER (Feb. 2008 - Current)

Darden Restaurant, Rockaway, NJ

Duties:

• Encouraging sales and/or promotions

• Build positive guest relations for return business

• Prepare sanitary and visually appealing food / beverages

OPERATIONS SUPERVISOR, BARISTA, BOOKSELLER, CASHIER, MERCHANDISING

FOR BORDERS GROUP INC. (June 2006 - Feb. 2008)

Borders of Chestnut Hill, PA/ Ramsey, NJ

Duties:

• Encouraging sales and/or promotions

• Market merchandise to appeal to the consumer

• Maintain management / corporate plans

• Provide outstanding customer service

• Prepare sanitary and visually appealing food / beverages

• Answer phones, provide customer information, direct calls

• Responsible for organization and/or creation of store displays and department layouts

• Provide leadership and support teamwork through formulating cohesive staff assignments, schedules and priorities

• Orchestrate opening / closing the store

STUDENT WORKER FOR ARCADIA UNIVERSITY, CAREER SERIVCES

(Sept. 2005 - May 2006)

Glenside, PA

Duties:

• Maintain office filing and computer data entry

• Assist current and former students in achieving career goals

• Help employers find competent employees

• Copy and compile mass mailings

• Answer telephones and screen calls for Director of Career Services

NANNY TO THE TOMINSKY FAMILY (June 2005 - Aug. 2005)

Ringwood, NJ

Duties:

• Feeding/caring of children

• Transportation

• Housekeeping

IT LAB CONSULTANT FOR ARCADIA UNIVERSITY (Sept. 2003 - May 2005)

Glenside, PA

Duties:

• Assisting students and staff with IT inquiries and/or problems

• Monitoring / maintaining computers, printers and scanners for 8 computer labs

EDUCATION:

Arcadia University, Glenside, Pennsylvania

Bachelor of Arts, Liberal Studies, Concentration in Social Sciences

COMPUTER / TECHNICAL SKILLS:

Microsoft Excel, MS Office, MS Outlook, MS Power Point, Microsoft Windows, MS Word

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