Customer Service Representative

Lysandra E. Enriquez

Lot **, Block *, Villa Matilde, Project 8, Q.C.

Home: (02)929-1274 Mobile: 091*-*******

Email: ********.********@*****.***

Objectives:

To be integrated in a job related to my program, which will broaden my knowledge and skills.

To be contained with valuable work experiences so as to grow with the company of the competitive business of tourism industry.

Education: 2002 – 2006 University of Santo Tomas (Bachelor of Science in Tourism)

Personal Background:

Birth Date: August 16 ,1985 Birth Place: Quezon City

Gender: Female Civil Status: Single

Religion: Catholic Height: 5’6 ”

Language Spoken, English

Language: Filipino, Fluent English

Computer: Applications: Microsoft Office (Word, Excel, Access, and Power Point office)

Organizing of Events: Convention and Seminars

Work Experience:

• Travel Consultant – Zestair Getaways Tour Packages

Philippine Hotel Reservation Service (PHRS)

February 2010 – Present

• Reservations Officer- Local/ Korean Market & Individual Travelers

Boracay Regency Beach Resort and Convention Center

November 2007 – April 2009

• Customer Service Representative – Technical Support Agent

TeleTech Novaliches (Customer Management Center)

June 2006 – September 2007

Work-related Experience:

• Galileo LLC- Cendant Travel Distribution Services

Practicum (October 24, 2005 – February 12, 2006)

• Convention and Exhibit Management: “ Reverberate Philippine Tourism Through the Exquisite Echo of Pinoy Rhythm” - Manila Hotel

Physical Arrangement & Technical Design Member February 17, 2005

• International Tour: “Unfold the Wondrous Discoveries behind the Walls of China” (September 6-10, 2004)

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