Human Resource Assistant
Resume:
Rhoshandia Williams
***** ******** ** #****, ********, TX 77584
Cell: 832-***-****; ************@*****.***
To Human Resources:
I am an experienced Administrative support professional, with experience in managements, and ability to handle multiple priorities. Competent in organization, public relations and customer service. Excellent knowledge in Financial procedures, planning, directing, budgeting, and computer skills-(Microsoft office and windows, outlook and excel.)
I have consistently achieved career, and would be highly interested in the opportunity to transfer my skill to help to the growth of your organization.
Sincerely,
Rhoshandia Williams
Enclosure; resume
Rhoshandia Williams
11200 Broadway St #2115. Pearland, TX 77584.
Cell: 832-***-****; ************@*****.***
SUMMARY
Experienced Administrative support professional offering versatile office management, with skills and proficiency in Microsoft Office programs. Experienced in area of Marketing, Advertising, personnel, and Accounting. High proficient at developing partnerships and supporting sales efforts. Above all, a strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.
ACHIEVEMENTS & RESULTS.
• Proven ability to develop and lead highly effective marketing campaign and produce dramatic increase in revenue and profitability.
• High proficient at developing partnerships and supporting sales efforts.
• Dedicated to proving highest level of customer service, and work with clients to determine needs.
• Consistently meet up sales, ensure and complete all required data, call logs, and quarterly sales plan as required on time.
• Successfully completes all the training modules as well as fundamental understanding of various insurance plans – coverage.
PROFESSIONAL EXPERIENCES:
Executive Assistant; 2008 to date;
(The Production Group- Houston TX)
• Handled multiple account managements (data entry, filing, records managements, billing,) and other priorities tasks. Ensure for the accurate and timely financial reports.
• Played a key role in the creation of innovative mailing marketing campaign, resulting in 23% increase in web traffic and boosted the revenue.
• Managed customer service database and conducted research into competition/ coordinated marketing events designed in increasing awareness & revenue.
• Participated in the business growth meeting, strategic planning meetings, ensure and provides effectiveness of service delivery with excellent customer service.
• Competent in organization, time management skill, assist in the co-ordination of On- site events, football events, signings, Concerts, Speaking events etc.
Westpark Communications- TX Lead Customer service Agent, 2007-2008.
• Coordinated on – call staff to meet up any emergencies, and utilized multiple call center support applications to efficiently assist customer and Agents.
• Exercised strong interpersonal communication skills with customers and respond to their needs and resolve issues efficiently.
• Handled a high influx of inbound/outbound calls and built Client satisfaction.
Verizon Wireless- Beaumont, TX Customer Service Agent, 2003-2005.
• Handled all inventory request and sales, and assist customers with bill payments accessory purchases.
• Complete weekly inventory and stocked daily.
• Exercised strong interpersonal communication skills with staff and the customers.
Torded Transportation- Beaumont, TX Customer Service Agent, 2003-2005.
• Scheduled and monitor the operations of the company.
• Record and enter the daily task information into the data base.
• Handled the pay rolls, all payable and receivable accounts.
• Demonstrate excellent customer service, community relations and marketing,
SKILLS:
Computer skills: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Microsoft Access, Microsoft Project, Microsoft Publisher, windows and 10- Key by touch, Indesign and QuickBooks.
Core Competencies.
Multi- task, oral/ written communications, Team building, Problem solving, Marketing Negotiating skills, Team player, Performance & productivity.
Contact this candidate