Customer Service High School
Resume:
Danielle M. Marone
Neshanic Station, NJ 08853
*********@*****.***
PERSONAL SUMMARY
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I am a hardworking, flexible, and career oriented college graduate with a degree in hospitality who seeks an opportunity in event planning where I can continue to use and grow my strong organizational and interpersonal skills. I have experience in many types of events from banquets to special events as well as administrative duties. I thrive on new experiences, learning new skills, and making others happy. I know that I can excel in any environment.
EDUCATION
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University of Massachusetts Amherst- Class of 2009
Isenberg School of Management
Bachelor of Science in Hospitality and Tourism Management
Tourism, Convention, and Event Management Track
EMPLOYMENT
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Youth Education in the Arts- Allentown, PA June 2009- current
Youth Education in the Arts is a non profit organization that provides programs which allow thousands of talented performers to participate in pageantry events around the country.
Assistant Event Coordinator/Finance Assistant
• Assist with the coordination and execution of events in the Northeast United States, including band competitions, alumni receptions, and banquets
• Interface with show staff, facilities workers, and band directors.
• Create customer invoices, process vendor accounts payable, and generate journal entries using QuickBooks
• Process event checks and cash, and mail donations for deposit and properly record same
• Assist the finance director as needed
University of Massachusetts Minuteman Marching Band - Amherst, MA Feb 2007 – May 2009
Administrative Staff, Color Guard Manager, Event Coordinator
• Managed and helped meet the special needs and demands of the 40+ member color guard
o Maintained inventory of equipment
o Assisted and worked with the Color Guard lead instructor
• Planned, coordinated, ran and hosted “Color in the Cage” the annual event involving high school color guard performances
o Sent out and managed registration for high school and outside groups
o Recruited groups to perform at the event
o Arranged practice spaces for the University of Massachusetts groups
o Coordinated volunteers
o Managed all activities on the day of the event
• Assisted other band administrative staff members in the planning and execution of four to five trips per year with the over 350+ member band
University of Massachusetts Dining Services- The Hatch- Amherst, MA Fall 2007 – May 2009
Student Supervisor and Grill Cook
• Prepared and maintained the necessary inventory needed to service two areas
• Supervised other student workers and ensured proper training as needed
• Responsible for proper food preparation
• Served customers and handled customer service needs
Tau Beta Sigma National Honorary Band Service Sorority- Amherst, MA Initiated Fall 2005
Northeast District Alumni Secretary April 2008 – April 2009
• Assisted 26 Chapters in the Northeast in matters relating to Alumni and graduating seniors
• Traveled across the district presenting workshops to Chapters on a plethora of topics
• Assisted the entire executive board with the planning and arranging of the annual Northeast District Convention
• Worked with other dedicated Sisters in the northeast to help improve the organization
Corresponding Secretary December 2008 – May 2009
• Updated and maintained a database of nearly 500 alumni members
• Corresponded with alumni and updated them on matters dealing with the active members
• Planned and arranged travel for the chapter
• Coordinated alumni events including the Chapter’s 40th Anniversary Banquet
COMPUTER SKILLS
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Proficient with Microsoft Office Suite and Quickbooks
REFERENCES
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Furnished upon request
Contact this candidate