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Field Service Engineer

United States
November 06, 2009

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Matthew R. Morvillo

PO Box **, North Hampton, New Hampshire 03862


SUMMARY: Over twenty three years experience as a Field Service Engineer that includes a background in semiconductor, robotics and computer controlled equipment. Technical experience includes

installation, integration, and maintenance functions of hardware, software and operational systems. exceptional customer interaction and problem resolution skills.


• Excellent Mechanical Aptitude and Capabilities to Adapt Quickly

• Proven Diagnostic Abilities with Computers, Robotics, Hardware and Mechanical Systems

• Conduct Training Programs in Operations, Maintenance and Safety

• Willingness to Extensive Travel, National or International

• Proficient use of multi-meters, oscilloscopes, soldering equipment, hand and power tools.

EXPERIENCE: Electroglas, Inc. Field Service Engineer, East Coast

5729 Fontanoso Way, San Jose, CA

Semiconductor Wafer Probers July 2006 to August 2008

Responsible for all east coast service contracts and customers. Maintain extensive local parts inventory. Provide back up support for other field engineers and national accounts. Telephone and email support to customers when needed. Perform prober installs and qualification burn-ins.

As directed audits performed for sales and engineering updates. Site coordination during large scale upgrade projects. Training of operational programming and maintenance procedures.

Clients: Skyworks Solutions, Analog Devices, Texas Instruments, NSA, Army Research Labs,

BAE Systems, IBM, Xerox.

Struers, Inc. - Logitech, Inc. Field Service Engineer, Regional

24766 Detroit Road, Westlake, Ohio

Metallurgy Process Equipment August 2003 to May 2006

Utilizing experience and skills to perform warranty and service contract repairs in the metallurgy industry. Manage customer base from mid Atlantic to northern New England region and Canada. Provide technical phone support from remote office and administer service stock of warranty and repair parts. Organize and schedule regional service visits.

Logitech equipment is dedicated to the semiconductor industry in the CMP area.

Clients: Pratt and Whitney, GE Aircraft Engines, NASA, Praxair, Boeing, Xanoptics

Semitool, Inc. Field Service Engineer, International

655 West Reserve Drive, Kalispell, MT

Semiconductor Wet Process Equipment September 2000 to August 2002

Reporting directly to the east coast service manager, east coast regional office. Manage installations of chemical wet process equipment, plating and robotic wafer handling tools.

Recommend upgrades and perform failure analysis. Provide service coverage and support at local, national and international sites. Direct service personnel for local customer service functions. Responsible for various internal information reports and assemblies.

Clients: Semitool Japan, Skyworks Solutions, Ibis, Shipley, Allegro, Anadigics, and Intel

EXPERIENCE: Automated Assemblies Corporation Field Service Engineer, International

(Cont’d) 25 School Street, Clinton, MA

Robotic Insertion and Removal Equipment June 1998 to August 2000

Responsible for installation and customer acceptance of multiple axis robotic part insertion and removal delivery systems. Propose and implement engineering changes to enhance product performance in the field. Resolution and modification of software and hardware operating conflicts. Conduct detailed operating, maintenance and system training.

Clients: Graco, Textron Industries, LMS Beach, Bosch Automotive, Nypro China

Verteq Process Systems Field Service Engineer, National

1241 East Dyer Road, Santa Ana, CA

Semiconductor Wet Process Equipment July 1996 to May 1998

Eastern regional service member, site installation coordinator at major client start up in the Southeast region. Duties included site installation and integration of chemical wet process systems and associated production equipment for semiconductor manufacturing. Coordinate equipment upgrades, technical resolutions and start up qualifications.

Responsible for stock parts and inventory warehouse for northeast regional office.

Clients: Analog Devices, Lucent Technologies, Harris Semiconductor, Unitrode

Rez -Tek International Corporation Field Service Engineer, National 11-15 Avenue E, Hopkinton, MA

Ozone Generating and Water Purification December 1995 to June 1996

Provide installation and service of ozone generating water treatment systems.

Developed training and maintenance procedures. Evaluate equipment operations and perform overhauls of generator apparatus. Schedule monthly service calls and provide

technical resolutions over the phone.

This business was closed by parent the company, Boston Edison.

Clients: NASA, Orlando Sentinel, Kennedy Space Center, and MWRA

Carnaud Metalbox Aerosols, Inc. Project Engineer, US start up 20 A Street, Derry, NH

Manufacturers of Aerosol Cans April 1995 to December 1995

One of a four member team chosen to oversee, develop and implement a US can

manufacturing line. Trained in Europe for the process of aerosol can manufacture.

Maintained conveyorized insertion equipment and warehouse inventory in U.S.A.

Due to a Global Merger with Crown Cork and Seal, this project was canceled.

AutoShine Car Wash Systems, Inc. Field Service Engineer, Northeast Lafayette Road, Seabrook, NH

Distributors of Auto Washing Systems October 1988 to April 1995

Responsible for service and sales of auto washing equipment, chemicals and accessories.

Engineered and designed mechanical operating systems. Implemented parts purchasing

cost reduction practices. Coordinated outside contract trades and vendors.

Integrated first point of sale computer systems for major oil companies in New England

for automated wash systems.

Clients: Mobil Oil, Shell Oil, Texaco, Hertz Corporation

EDUCATION: Graduate, 1977 - Natick High School, Natick, MA

- Technical Major - Graphic Arts-

REFERENCES: Furnished upon request

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