System Administrator
Resume:
OTTO KNIESEL
Crystal Lake, IL, ***** C: 815-***-****
********@*****.*** H: 815-***-****
SUMMARY
HP NonStop System Administrator experienced in keeping systems up and running. Support Operations, Business, Technical, and System Analysis. Perform Network Monitoring, Performance and Tuning, Applications Support, and Configuration Management Tandem/HP Nonstop systems thru Blade series servers. Perform Hardware and Software installs and Planning, Testing and Analyzing Disaster Recovery.
Administration
o Provide Maintenance and Administration of HP NonStop Blade Servers.
o Support implementations; monitor Systems’ connectivity, performance, and error reporting.
o Review performance and capacity for Dedicated and SAN Storage.
o Install, maintain, and UAT for Third-Party applications.
o Inter Connecting Network Devices 1/2 and RedHat Linux Trained.
o Perform cabling, installation and trouble-shooting, support Debian linux servers.
o Provide 24/7 On-Call for Hardware, Software, and Disaster Recovery.
o More than 7 years of tier-2 storage and/or server support experience.
o Identify and correct system software malfunctions.
o Perform project plans and status reports as required.
o Created and Maintained procedures used by operations personnel.
o Train operations staff to ensure understanding of procedures.
o Work with team to organize and distribute work assignments.
o Organized daily agenda for weekly changes and meeting with users.
o Share responsibilities with Business Technology teams.
o Maintain documents to keep management informed.
o Meet with project team members to review status regardless of time-zones.
o Use daily / weekly status meeting to verify procedures are followed
o Work with applications to ensure project success from beginning to end.
o Follow change / problem management procedures.
o Ensure system backups are completed and sent off-site for proper retention.
o Work with all levels of management, operations, vendors, clients and customers.
Storage
o Assigned Storage arrays to System locations.
o Coordinated Disk Storage units, SAN, Direct storage Connections.
o Maintained LUN carving and allocation for Solid State storage devices.
Operations
o Operational Skills including Terminal, Tape, and Printer Support.
o Communicate with Customers, Clients, Management, and Peers.
o Coordinate problem resolution escalation for Networks and Operations staff.
o Document Change/Problem Management, ticketing, and resolution.
o Provide 24/7 On-Call for Hardware, Software, and Disaster Recovery.
o Support for implementations, working with technicians and non-technicians.
o Created and Maintained procedures used by operations personnel.
o Follow change / problem management procedures.
o Ensure system backups are completed and sent off-site for proper retention.
Otto Kniesel Page 2
Security
o Configure, manage, monitor, and maintain System Security.
o Install, maintain, and UAT for Third-Party applications.
o Assisted with the write-up and testing of disaster procedures.
o Assisted auditing department in review of procedures and process testing.
Technologies
o Manage and Configure HP Nonstop servers and HP Blade connected CLIM Servers.
o Monitor SAN arrays and Servers. (HP-XP SAN / Texas Memory Solid State.
o Experience with Windows 2003 for accessibility to servers
o Implemented HP VTL and large reel and cartridge tape
o Provided support for HP-XP locally and remotely for SAN health
Technical Skill Set
o Tandem Tools: TACL,PUP,FUP,SCF,Spooler,Pathway,Enform, SQL Database support,
o Trained for RedHat Linux and worked with Windows 2003 Server
o Carved and assigned LUN’s for Solid State Disk for system devices for over 5 years
o Backup/Restore for system recovery requirements
o System Administration experience. Support SQL Database for O/S.
o Implement / troubleshoot TCPIP and Fiber connections with Network team.
o Manage and Maintain TCPIP documentation for systems and their connections.
o Worked with a separate project manager assigned for major projects.
o Advise team, management, and users of minor project statuses.
o Assisted with reviews of performance and capacity issues for storage arrays.
o Introduce changes at daily/weekly meeting if analysis warrants.
o Analyze problem as needed.
o Update configurations during change windows or emergency windows
Non-Technical Skill Set
o Support technical and non-technical – clients / customers – management / peers.
o Plan implementations; provide analysis, error tracing and problem reporting.
o Patient and able to provide information to all personnel.
o Implement and Support 3rd party software installations on desktops.
o Adaptive to problem situations. Work to solve issues quickly and efficiently.
o Patiently able to trouble-shoot and analyze during stressed times
o Interface with customers and clients to expedite system reviews and documentation.
o On-call rotations, also Swing Shift Support for peers going on extended absences.
PROFESSIONAL EXPERIENCE
CME Group 2005 – 2010
The CME Group is the world's leading and most diverse derivatives marketplace with links to CME, CBOT, NYMEX and COMEX.
Sr. System Administrator/Engineer/Software Specialist
• Support and Maintenance for HP/Tandem S, Itanium, and Blade systems.
• Maintenance and Administration of HP Blade (CLIM) Servers under Debian Linux
• Provided Configuration management, Performance and Tuning.
• Migration of Systems from S to Itanium and then to Blade Systems.
• Monitored Systems for Performance and Capacity.
• Update and Maintain Visio System Documentation.
Otto Kniesel Page 3
• Provided and maintained internal Change Control documentation.
• Assigned, configured, and maintained Storage for Solid State Disks and HP-XP SANs.
• Tier 2/3 support for Globex Trading floor and Price Reporting Terminals.
ABN/AMRO 1999 – 2005
A prominent International Bank with origins going back to 1824, ABN AMRO is the 11th biggest bank in Europe and the 20th in the world as ranked by tier 1 capital.
System Engineer
• Monitoring Performance and Capacity Planning for Tandem K and S system.
• Configuration Management, as well as, Performance and Tuning.
• System migration from K to S.
• Installed/Supported third party software – XYPRO’s XYGATE and CA’s Unicenter.
• Assigned, configured, and maintained Disk and Storage arrays for HP-XP SANs..
• Acted as Tier 2 for Operational Issues Supporting Teller and Money Transfer networks
• Actively worked with Problem and Change Control
• Coordinated Disaster Recovery support and maintained documentation.
• Maintained System Documentation using Word, Excel, and Visio.
BANK ONE / FIRST CHICAGO NBD/ FIRST NATIONAL BANK OF CHICAGO 1979 -1999
A retail and commercial bank, operated under several names, The First National Bank of Chicago and First Chicago NBD (following its 1995 merger with National Bank of Detroit). In 1998, First Chicago NBD merged with Banc One Corporation to form Bank One Corporation, and today runs as JPMorgan Chase.
Senior Security Administrator, (1995 – 1999)
• Created and Managed Enterprise Security configurations for the Tandem Systems.
• Maintained standard policies and actively supported Audit group reviews.
• Implemented and Maintained XYGATE's XAC and XPC products for alias support.
• Performed Error Reporting with AuditView and supported BOSS, another Security product.
• Provided Support for Local and Remote sites for Security issues.
• Represented Disaster Recovery security support.
Business System Analyst, (1983 – 1995)
• Performed User Acceptance Testing for Base24 modifications for ATM / POS devices.
• Provided System analysis support, certification testing, file maintenance.
• Coordinate File Transfers between organizations.
• Troubleshooting hardware and software issues associated with Cash Station Network.
Computer Operations, (1979 – 1983)
• Provided day to day operation support, Terminal, Tape, Printer, for Cash Station Data Center.
• Troubleshoot communication issues, such as, Modem, Encrypter, or Line issues.
• Performed duties of a System Operator, Supervisor, and Swing Shift Support.
• Systems included Tandem TNS1, TXP and DEC PDP11.
EDUCATION
Red Hat Linux Essentials / TCPIP / Organization Planning
ICND1/2 (Interconnecting Cisco Network Devices)
HP/Tandem – System Configuration – Performance and Tuning
University of Illinois – Chicago
Contact this candidate