Manager Customer Service
Resume:
John Sporek
Hickory, North Carolina 28667
**********@*****.***
Objective
I currently am attending college online for Business Management in Hospitality. My goal is to work for a company in entry level capacity where I can grow with the company.
It is my philosophy that the customer comes first in business.
Qualifications
Managed a retail store with 20 employees
Have over 15 years in customer relations
Rarely absent from work
Employee of month for excellent customer service 4 times
Work History
2008 to 2009: Cashier; Pak A Sak, Arcanum, Ohio
Customer interaction, cash control, merchandising, clean store
2007 to 2008: Cashier; Pak A Sak, Union City, Indiana
Customer interaction, cash control
1997 : Guest Services; Hollywood Casino, Aurora, Illinois
Greet customers, Offer rewards based on game play
1995 to 1997: Guest Services; McIntosh Hotels, Bensalem, Pennsylvania
Check guests into hotel, take phone reservations, cash control, night audit, solve simple maintenance issues
1993 to 1995: Manager; Suncoast Motion Picture Company, Langhorne, Pennsylvania
Customer satisfaction, employee relations, cash control, inventory control, shipping, receiving, loss prevention, merchandising to plan-o-gram
1992 to 1993: Manager; Suncoast Motion Picture Company, Plymouth Meeting, Pennsylvania
Customer satisfaction, employee relations, cash control, inventory control, shipping, receiving, loss prevention, merchandising to plan-o-gram
1987 to 1992: Assistant Manager; Suncoast Motion Picture Company, Princeton, New Jersey
Customer satisfaction, employee relations, cash control, inventory control, shipping, receiving, loss prevention, merchandising to plan-o-gram
Education
2010 to 2012: Attending for Bachelors' in Business Management; Hospitality; University of Phoenix (Online); Graduating March 2012
1989: Associate of Arts, Mercer County Community College
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