Experienced Executive assistant
Resume:
Brandy M. Watson
Berea, Ohio 44017 *********@*****.***
CAREER SUMMARY
Highly organized professional with several years experience within banking, business and networking, specializing in human resources, recruitment and professional development. Core competencies include office administration, event coordination and project management. A trustworthy associate with excellent judgment and ability to independently make decisions. A team player with strong organizational, client communication and follow-up skills.
SKILLS AND QUALIFICATIONS
Excellent organizational and interpersonal skills Proficient in Word, Excel, PowerPoint and Outlook
Superior written and verbal communication skills Event planner for local and national events
Strong initiative, proactive nature and judgment Developed and distributed recruitment materials
Detail oriented with sound analytical skills Managed candidate on boarding and hiring process
Managed and encouraged a team of 26 individuals Developed full cycle recruitment database
Establishes strong rapport with clients and co-workers Performed interviews,screenings and background checks
Executed contracts and termination letters Represented company in television media
Volunteered and fundraised for several events Managed candidate’s campaign for public office
Created training materials for employees Implemented continuing education courses
Reconciled and managed recruitment budget Processed weekly and quarterly reports for management
Proactive involvement in resolving disputes Experienced in public speaking to all group sizes
PROFESSIONAL EXPERIENCE
DentalOne Partners, Mayfield Heights, Ohio 2009 – 2011
Recruiting/Executive assistant – Senior Director of Professional Development
(2009-present)
• Executed full cycle recruitment and development process for over 200 dentists and specialists
• Developed and distributed recruitment materials including information packets, doctor manuals, new hire paperwork and credentialing.
• Organized interview days in markets to include obtaining venue, booking travel and managing time allotment for senior management.
• Processed T & E reports, submitted event payments, processed doctor reimbursement according to individual contracts.
• Maintained doctor bios and interfaced with marketing department
• Led monthly recruitment calls with senior management
• Managed the immigration process for doctors needing visas
• Performed both phone screen and face to face interviews
• Field all incoming calls from potential doctor candidates
• Processed drug screening and background checks on candidates
• Maintained annual recruitment calendar for all dental schools and programs across the U.S
• Scheduled and coordinated all logistics with schools/programs including itineraries, caterers, and shipments of materials
• Processed quarterly reports for CEO to evaluate company needs
• Maintained and distributed weekly employment reports for all regions regarding upgrades and current hire needs
• Built confidential recruitment database from the ground up to house several thousand candidates’ information sorted by region, to include contact information, skills and scope of practice and previous interview notes.
Brandy Watson Page Two
National City, Brecksville, Ohio 2008 - 2009
Loss Mitigation Specialist – Consumer Loan Services
(2008-2009)
• Managed the loss mitigation of consumer and commercial accounts from early delinquency to charge off.
• Utilized extensive skip tracing skills and websites.
• Maintained proper notation of customer file and updated current information.
• Negotiated appropriate payment plans to bring customer up to date.
• Used time management skills to reach company and department goals.
Real Estate/Forclosure Specialist – Consumer Loan Services
(2009)
• Negotiated settlements and processed short sales.
• Managed the sale of bank owned real estate.
• Obtained a high level of recovery of bank assets after charge off through sale of property.
• Review files in entirety to make sure void of any errors for forclosure process
• Obtain and reconcile all needed images and documents for thorough forclosure review
• Forwarded information to attorneys to begin litigation process.
Foresters, Independence, Ohio 2003 – 2008
Financial Planner
(2003-2008)
• Obtained and maintained Series 6 and life insurance licensure.
• Created and implemented insurance and investment presentations.
• Advised clients on best suited products for their family.
• .Obtained a 92% close ratio
• Educated partners on new products and benefits
McCarthy, Burgess, and Wolff Bedford, Ohio 2002 – 2003
Third Party Commercial Account Representative
(2002-2003)
• Responsible for the maintenance of and collections of past due funds for unsecured, small balance accounts to include skip tracing and negotiation of settlements to reach company goals.
Huntington Bank, Parma, Ohio 2001-2002
Account representative
(2001-2002)
• Assisted customers with payment options for past due balances
• Prepared files for litigation and repossession
• Was recruited by VP to represent the bank in a national television ad
National City, Brecksville, Ohio 1998-2001
Team Coordinator
(1998-2001)
• Managed a team of 26 collectors in the consumer default department
Brandy Watson Page Three
• Performed phone monitors to assess individual performance
• Responsible for overseeing all employees on evening and Saturday shifts
• Handled escalated collection calls and disputes to maintain customer satisfaction
• Processed productivity reports
EDUCATION AND PROFESSIONAL DEVELOPMENT
• North Royalton High School-Diploma
• ACE Certified Personal Trainer and NESTA certified Fitness Nutrition Coach
• CPR/AED Certified
• Experience in HRIS, CACS, ILS, and FDR
• Microsoft Word/ Excel proficient; experienced with Access and PowerPoint
• Previously licensed for Series 6, life insurance and disabilities
Contact this candidate