Manager Management

Profile Summary

• Total professional experience of 4 years in I.T industry with a specific focus on mobile

• Experience across Product Management, Business Analysis and Mobile Consulting

• Specialize in Retail domain, Mobile Applications and Web 2.0 / Social Media

• Experienced in designing REST APIs and Hybrid frameworks for Mobile Applications

• Experienced in leading a team of 25+ members for successful delivery in Waterfall and Agile environments

• MBA (Systems) from S.P. Jain Institute of Management and Research, Mumbai, India

• Masters in I.T from Virginia Tech, Blacksburg, USA

• Passionate about Mobile technologies and consumer gadgets

Professional Experience 49 months

Strategic Account Manager / Product Consultant (Mobile Applications / Mobile Web / Web Services) – Photon InfoTech Pvt Limited (Apr, 2010 – Current)

Responsibilities:

• Strategize the mobile product roadmap for two major Apparel Retailers in US

• Product Roadmap includes Mobile Website, Web Services and Mobile/Tablet Apps (iOS and Android apps)

• Gather, specify and prioritize product requirements

• Ensure clear communication of requirements to the business, creative, developers and QA stakeholders

• Work with the design team to create product wireframes and visual mockups

• Liaise with marketing, finance and legal teams to address business specific needs for the product

• Responsible for managing the offshore development team

• Design the hybrid framework which allows to port HTML5 pages across iOS and Android platforms

• Responsible for defining the input and output signatures for mobile APIs (REST API’s)

• Co-ordinate with the services team and ensure the APIs are developed with long term focus

• Responsible for identifying the technology trends and suggesting new features (Innovation Roadmap)

• Responsible for managing the App Store and Android Market (Google Play) submission process for 7 applications

• Manage cross-functional relationships within the organization to positively influence the team

• Identify potential opportunities based on account knowledge and industry monitoring (market and technology trends)

• Key member of the innovation practice for all Retail clients in the mobile and social space

Functionalities Designed:

Configurable Hybrid Frameworks, Barcode Scanner, Mobile Coupons, Single Sign On (oAuth), Product Catalogs (Browse, Search and Narrow By), Widgets (HTML5, node.js, jQuery, YUI), Personalization, Reviews and Ratings, Checkout, Gamification (Badges and Check-Ins), Social Integration (Facebook and Twitter Connect), Social Shopping, Social Network for Gamers, Web 2.0 (Communities, Discussion Forums and Chat), Location based services, Push Notifications, Stores (Search, Details and Driving Directions), Gift Registry

Clientele:

• Two major apparel retailers in US

• One of the Top Mobile Gaming companies in US

• One of the major Pharma retailers in US

Manager – Business Development – UST Global (Feb, 2009 – Apr, 2010)

Responsibilities:

• Responsible for driving all Mobile, Social Media and Web 2.0 proposals

• Co-ordinate with various technology CoEs to conceptualize solution approach for proposals

• Responsible for validating the estimates and pricing provided by the Solution team

• Responsible for setting up a robust process for Account Based Marketing Initiative

• Identify key technology trends across industries and present it to the management

• Identify and validate potential opportunities for all accounts based on domain-specific trends

• Responsible for driving awareness on Social Media and Mobile across the sales organization

• Identified key business opportunities for 10 top accounts and 60% were converted into deals

Associate Project/Product Manager - Photon InfoTech Pvt Limited (Feb, 2008 – Feb, 2009)

Responsibilities:

• Identify the CSF’s and suggest a new Web 2.0 Information Architecture to client websites

• Work with the design team to create product wireframes and visual mockups for both the desktop and mobile websites

• Analyze user behavior (Google Analytics) and customize website to maximize User Experience

• Define business requirements and prioritize them for the development and QA teams

• Identify new revenue channels and liaise with business stakeholders to get those implemented

• Manage the Search Engine Optimization and Online Marketing of the website (Google Ad Words)

• Managed a team of 25 members for successful execution of the project

• Successful delivery of the project in an Agile environment

• Direct Reporting to the COO

• Responsible for acquiring more than 3 clients in a partnership model

Academics

Post Graduate Diploma in Systems Management (MBA Systems) S.P. Jain Institute of Management & Research, Mumbai Apr ‘08 3.40/4.0

Masters in Information Technology (MIT) Virginia Polytechnic Institute and State University, USA Apr ‘08 3.56/4.0

Bachelor of Engineering

(B.E – Electronics & Communication) Anna University May ‘06 84.89%

Higher Secondary Certificate Tamil Nadu State Board Apr ‘02 94.75%

Secondary School Leaving Certificate Tamil Nadu Matriculation Board Apr ‘00 90.36%

Professional Certifications

• Google Analytics Certified Consultant

• Certified Six Sigma Green Belt by KPMG

• Certified in Basics of Supply Chain Management by APICS (USA)

Key Achievements

• Article on “Six Sigma for Improving Website performance” published in Developer.com

• Presented on mobile trends in various conferences

• Best Outgoing Student of the batch (2002-2006) in Anna University

• Gold Medal for topping the class in Anna University

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