Quality Assurance Customer Service

KRASIA MARINOVA

Manassas, VA *****

Phone 703-***-**** or 703-***-****

*******@*******.***

SUMMARY: To find a growing technology company that allows me to utilize my training and experience, and ultimately through hard work and dedication, better the organization and me.

PROFESSIONAL EXPERIENCE :

Title: Electronic Manufacturing & Repair Technician

Calibration and Quality Control

Company: TMI-USA - Dulles, VA 20166

Date to Date: May 2006 - February 01 / 2012

Work from engineering prototype schematics and production documentation.

Diagnose, repair, test PCB revisions and calibrate the products when issue calibration certificates. Interact with the customers, by respecting the customer’s satisfaction policy.

Calibrate, inspection, measurement, and test equipment. Develop calibration procedures and methods, according to detailed specifications, blueprints, drawings, and other technical requirements.

Good understanding of ISO 9000 quality system requirements and processes.

Do quotations, acknowledgement of orders and invoices.

Manage and maintain the after sale

Traceability database as a user point of view

Maintain and initiate the various procedures

Under the control of R&D

Provide necessary training or organize training of manufacturing personnel

Receive and ship material using quality procedures (Receiving inspection, internal quality control)

Communicate with French counterparts (technical and sales)

Communicate with customers and supplier. Good relationships with personnel for functional management

Title: Quality Control Coordinator

Company: EIT, Inc. - Sterling, VA

Date to Date : Sept. 2004 / November. 2005

Incoming, Process, Final Inspection,

Printed circuit board industry

Tested , trouble shot and Calibrated unit.

Experience in shipping /receiving

Computer literate (Word, Excel)

Strong customer service skills

Title: Quality Assurance Manager

Company: Mu-Del Electronics, Inc. - Manassas, VA

Date to Date: Jan. 2001 - May 2004

Quality Assurance Policy meets the intent of ISO 9000

Quality Assurance Policy meets the intent of MIL-1-45208

Incoming and Outgoing inspection

Final Inspection verify that all test data meets the specifications, Test equipment being in current calibration, no open items or completion items exist, using the drawings, responsibility for performing final inspection

Control of ESD sensitive items, Daily Employee ESD Wrist Strap, Soldering Iron Tip Temperature

Control of perishable materials system of control over the purchase, storage and use of limited shelf life materials

Drawing, Chance Control; Engineering Chance Proposal, Engineering Chance Notice.

Controls over the handling, storage and packing Of materials and equipment

Control of Measuring Equipment. Review of contracts; contract quality requirements summary,

Stamp Control, Sampling Procedures, Vendor Control Approved vendors,

Control of Nonconforming materials, purchasing control. Work Instructions,

Control of Government Property ad Customer Property

Corrective Action CAR, SCAR

Control Equipment Failure Report. Material Control

Title: Assembly of 3 Electronic Boards, Chassis Assembly

Company: Bench Mark Electronics, Inc. - Manassas, VA

Date to Date: Sep. 1997 Oct. 2000

IPC-A-610B Soldering Class for Through-Hole and

Surface Mount Touch-Up

Flux Remove Hand and Auto and electro-static discharge

Crimping manual insertion, component identification

Rework with through hole and service mount Components under microscope.

Shipmaster 1000, manual prep;

Manual insertion; printed circuit board prep;

Cable and Wire Harness Training IPC/NHMA-A-610C Pull Test;

Operation in Slight Line; Mechanical Assembler: ISO-2000

SKILLS :

Work from engineering prototype schematics and production documentation. ( Drawing, Chance Control; Engineering Chance Proposal, Engineering Chance Notice ).

Tested , trouble shot ( oscilloscope, multimeter ).

Repair and calibrate the products.

Through-Hole and Surface Mount Components under microscope.

Cable and Wire Harness IPC/NHMA-A-610C Pull Test Work ( Cable Testing ).

Terminal Crimping .

Good understanding of ISO 9000 quality system requirements and processes.

Computer literate (Word, Excel), Strong customer service skills.

EDUCATION/TRAINING

Soldering Certification - Jan. 12, 2001 Mu-Del Electronics, Inc. Manassas, VA

Mechanical Assembly Certification - Jan. 12, 2001 Mu-Del Electronics, Inc. Manassas, VA

Terminal Crimping Certification - Jan. 12, 2001 Mu-Del Electronics, Inc. Manassas, VA

Preservation, Packaging & Packing Certification - Jan. 12, 2001 Mu-Del Electronics, Inc. Manassas, VA

Cable Testing Certification - Jan. 12, 2001 Mu-Del Electronics, Inc. Manassas, VA

Developing A Successful Team CEU .7 - August, 1999 Northern Virginia Community College Manassas, VA

IPC-A-610B Soldering Class for Through Hole and Surface Mount - March 20, 1997 Manufacturing Services Integration Manassas, VA

Instructor for training workers in elements soldering. - Electron - Shumen Bulgaria

Degree Sixth Grade Specialty Mechanic School Center for Professional Advancement - Shumen, Bulgaria

Technical Diploma - Sofia, Bulgaria

Green Card holder (permanent resident)

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