Shipping/Receiving Professional

Matthew Healey

**** ***** ***** **. *****, MO ***23 314-***-**** ***********@*****.***

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OBJECTIVE

Inventory control specialist or warehouse coordinator with a distributor

PROFILE

Creative, motivated business professional with a college degree. 10+ years experience in customer service and stockroom management. Inside sales experience, working with professional educators and administrators. Demonstrated history of effective inventory control, and knowledgeable interaction with distributors. Created smooth flow of merchandise between stockroom and sales floor, staging promotions and keeping an organized and positive work environment.

Self-motivated, learn new tasks and skills rapidly. Strong team builder with excellent written and oral communication skills. Thrive in deadline-driven environment and able to remain poised and confident under pressure.

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PROFESSIONAL EXPERIENCE

Receiving Manager

Barnes and Noble Booksellers Crestwood, MO October 2000-January2012

• Received and sorted daily shipments, averaging 100 cartons, correcting any inventory/shipping errors

• Liaison between customers and distribution center; resolved issues with customer orders

• Effectively staged merchandise displays for various departments according to company directives

• Managed the flow of merchandise to and from the sales floor, partnering with other managers to ensure maximum efficiency

• Ensured that all merchandise was properly priced to avoid Weights and Measures violations

• Assisted customers in a friendly and efficient manner; suggested logical add-ons to each order

• Consistently and effectively prioritized special orders, new releases and special promotions

• Kept shrink to company standards, .7 per cent

• Worked with school administrators and teachers for processing large quantities of books by providing quotes and invoices in a timely manner

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Bachelor of Arts in English, University of Missouri-St. Louis, 2005

Proficient in UPS Worldship, MS Word, Excel

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