Environmental Program Management

Ian Pope

585-***-**** • ********@*****.***

Bringing five years solid waste and recycling management marketing expertise with private and public sector experience. Detail oriented and dedicated to unsurpassed customer service with a strong background in technical and policy based waste management systems and community outreach.

CORE COMPETENCIES

Community Marketing – Responsible for compliance of Arlington County’s commercial recycling program. This included creating a community outreach marketing program to educate business owners and tenants regarding the importance of recycling, how to report recycling compliance to the County, and how to create a recycling program. Methods such as direct mail marketing, comprehensive learning literature, and community events helped lead to a 40% recycling rate reported by Virginia DEQ.

Project Management – Created the pilot program for Arlington County government with commercial food waste composting in the Arlington County Detention Facility. Anticipated removal of 72% of waste from existing waste stream. Cradle-to-grave project management including county board proposal presentations, liaison between Solid Waste Bureau and Sheriff’s Office, technical advice for waste logistics, creating staff and inmate education systems, and organizing community awareness of program.

Business Development – Experienced in creating sales and marketing goals and materials in a waste services environment. Adept at marketing a value based service to a wide range of clients ranging from multi-national corporations to small businesses in addition to government entities. Excellent proposal management and negotiation skill including proposal creation and account management.

PROFESSI0NAL EXPERIENCE

Arlington Department of Environmental Services 2009 - Present

Solid Waste Bureau

Program Manager - Compliance Arlington, Virginia

- Managed commercial recycling inspection program including tracking and implementation of Arlington County Code through inspections and community communication.

- Planned and implemented new projects such as composting pilot program and compliance “Technical Assist Visits” involving contract management and customer service.

- Tracked and improved database performance including compliance and hauler reports contributing to increased commercial compliance rate of over 80%.

- Created community outreach and communication programs to help citizens and businesses educate themselves on the county recycling requirements.

- Coordinated with Arlington Water Pollution and Control to reduce the amount of materials placed in the water system by reducing the used of commercial food erators through composting.

Recycling Compliance Specialist Arlington, Virginia

- Met with businesses and assisted them with creating a compliant and efficient waste system.

- Provided technical knowledge of waste systems and conveyed a cost v benefit to help promote commercial recycling in Arlington County.

- Assisted in developing new county policy and code regarding recycling and materials management.

Waste Management, Inc 2005 - Present

Outside Sales Representative Washington, DC

- Managed new businesses development for commercial and non-construction services in Washington, DC.

- Technical experience with compaction equipment specifications and site placement, including Wastequip Compactor Training.

- Handled complex contract negotiations with private and public sector clients such as US Department of Labor and Premium Distributors of Washington, DC.

IBC Sales Representative Columbia, Maryland

- High volume point of contact sales.

- Emerald Circle Winner third and fourth quarter 2006, achieving above 120% of sales goal.

Customer Service Representative Phoenix, Arizona

- Summer position in high volume customer service call center

EDUCATION

State University of New York at Fredonia 2006

Bachelor of Science, Business Administration

- SIFE (Students in Free Enterprise) Regional championship team and national competitor.

SKILLS AND TRAINING

Computer Skills – Microsoft Office Suite including Access database management, Adobe Creative Suite, Mac OS.

Training – FEMA Incident Command Systems, Wastequip compaction program, Project Management.

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