Customer Service Quality Control

Scott M. Temoshek

**** *. ******* **.

Olathe, KS 66061

Ph. No. 913-***-****

Email: **********@***.***

________________________________________________________________________

Summary:

Customer Service

Manufacturing

Package Handler

Technical Support

Computer Software Loading

Skills:

Four years experience in Customer Service: Email requests and incoming calls for order changes, status of orders and pre-orders.

Placed computer orders and changes.

Quality Control.

RPL System Quality Control

Replacement Parts Tester

Software Downloads.

Manufacturing of computers.

Package Handler/Driver Helper

Technical Support

EDUCATION

Graduate of South Sioux City High School – South Sioux City, NE.

EXPERIENCE

Hatch - Olathe, KS September 2011-Present

Package Handler/Loader

UPS – Olathe, KS October 2010-January 2011

Package Handler/Driver Helper April 2010-June 2010 October 2008-January 2009

Embarg – Gardner, KS April 2008-June 2008

Technical Support for dial-up DSL customers

Resolves various issues

Imprints Wholesale-Lenexa, KS October 2006-August 2007

Pulled and packed clothing orders for businesses

Koch/Bunzl Supplies-Kansas City, MO June 2003-August 2003

(A company which deals with meat processing supplies).

Called past and present customers to update name and address information.

Offered customers Koch Supplies current buyers guide and monthly sale flyers.

Temp position for the summer which ended after all customers had been contacted.

Gateway – No. Sioux City, SD/Sioux Falls, SD/Kansas City, MO October 1991-July 2002

Manufacturing-built computers

Software Downloads

Quality Control

Replacement Parts Tester

Replacement Parts Quality Control

Customer Service

Sales Support

AWARDS & RECOGNITION

Sales Support/Customer Service Representative of the Month Various Times

Sales Support/Customer Service Representative for Four Quarters

REFERENCES

Butch Schweitzer – Olathe, KS – Phone No. 913-***-****

Dennis Perkins – Olathe, KS – Phone No. 913-***-****

Wendy Werthman – Edwardsville, KS – Phone No. 913-***-****

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