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Flexible, part-time

Sandersville, Georgia, 31094, United States
June 25, 2008

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Harriett A. Braddy

**** *. ******-********* ****; Warthen, Georgia 31094 W: 478-***-**** ********@***.*****.**.**

A creative, versatile, and committed professional with experience in adult education. Skilled in the coordination and operations of adult educational programs.

Summary of Qualifications

 Solid talent coordinating, developing and updating correctional education programs in collaboration with counseling and mental health departments.

 Outstanding ability in performing research and document reviews generating regulatory compliance.

 Strong capacity functioning effectively and efficiently in demanding work environment.

 Concrete aptitude managing multiple tasks simultaneously.

 Genuine proficiency identifying problems and creating successful solutions.

 Achieved 100% success rate with remedial students (095 classes).

 Possess advanced level of competencies in Microsoft Office applications: Word, Excel, Access, PowerPoint, FrontPage, and Publisher. Troubleshooting experience using, Outlook, Outlook Express, GroupWise, and Mac Mail. Working knowledge and troubleshooting of Windows Operating Systems: Win 95; 98; ME; 2000, NT, XP; and MAC OS 9, X, 10.1, and 10.2 relating to Internet connectivity issues.

Work Experience

Georgia Department of Human Resources – Central State Hospital 2005-Present

Program Associate – Clinical Directions

Program Assistant –Admissions and ISPE/Health Information

Staff Development/Training Coordinator ( Volunteer)

• Coordinate scheduling agency and Central State nurses in direct care units. To include collaborating with multiple nursing agencies and upper nurse executives.

• Back-up the Business Manager. Serve as Business Manager as needed.

• Monitor budgets, contracts, and maintain equipment inventories.

• Reconcile, telecommunication billing, and purchasing invoices, and accounts payable invoices.

• Research information for purchasing and nursing agency issues.

• Process personnel transactions. Compile information to fill vacant positions.

• Prepare budget/financial reports (monthly, quarterly, yearly).

• Prepare personnel action(s) and distribute appropriately.

• Update nursing sign-up web page as needed.

• Provide administrative support to the Administrative Operations Coordinator.

• Gather, compile, and analyze data relating to departmental concerns.

• Input client demographic data and enter BHIS and CID information for client admission. Update established client information. Schedule laboratory tests.

• Process admissions to include transcribing physical examinations and related documents.

• Provide assistance to clients to include explanations of documentation: i.e. billing, confidentiality, and other legal documents.

• Retrieve and file documents. Coordinate release of information and medical records production for DDD clients.

• Assisted physician in the physical exam as requested.

• Perform bookkeeping, time keeping, and accounts payable duties. Coordinate staff training needs.

• Schedule clinical appointments and arrange for transportation.

• Monitor office supplies and make purchases as needed.

• Delivered instructions to staff in MS Word, MS Excel, MS Access, and MS PowerPoint.

Sitel Corporation 2004-2005

CSP-Technical Support

 Provided technical assistance and information relating to Internet and cable-HD connectivity/performance.

 Assessed customers’ needs. Accessed databases or other electronic files and/or paper reference material to research routine connectivity problems.

 Troubleshot service-related problems with customer maintaining high quality customer-focused orientation when troubleshooting. Provided troubleshooting for computer performance issues.

 Updated customer records. Documented calls, action taken, and note any follow-up required.

 Posted trends, provision customer premises equipment.

 Provided customer education on Internet and some software and email issues as related to connectivity problems.

Georgia Department of Technical and Adult Education 1996-2005

Instructional Assistant – Sandersville Technical College

• Developed and presented planned lessons to Adult Basic Education learners (remedial) to include employability skills and life-skills competencies.

• Completed and submit reports attendances, level completers, and statistical reports timely.

• Assisted Program Director as needed. (i.e. Federal Grant Projections and statistics).

• Conducted weekly academic assessments. (i.e. Administered and scored TABE Test (Test of Adult Basic Education) and administered and scored GED Practice Test.

• Held monthly case management/educational counseling sessions with students for the purpose of discussing goals and achievements. (To include verification of attendance with TANF students).

Georgia Department of Corrections 1992-2004

GSAMS Facilitator/Paraprofessional- GED Coordinator

Clerk II

Secretary I

• Supervised part-time GSAMS and vocational staff. Monitored productivity.

• Administered, scored, and interpreted academic and vocational assessments (TABE, SAGE, and GED Practice, GED Pre and Post Evaluations) to determine developmental needs.

• Planned, developed, and produced training courses (tutorials) as needed.

• Attended seminars and conferences as related to area of assignment on a quarterly basis.

• Interacted with Central Office staff and other affiliated state government partners as needed.

• Provided offender/client education to adult offenders in the area of GED preparation and Business Technology and Customer Service.

• Served as editor of GSAMS handbook and GSAMS administrative and operational policies.

• Conducted staff training sessions and provided orientation for new staff in area of assignment.

• Worked closely with counseling and mental health staff and upper administration to share information and coordinate program objectives. Made necessary counseling/mental health referrals.

• Planned and conducted graduation/achievement(s) ceremonies.

• Planned, scheduled, and coordinated GED testing sessions.

• Compiled information and completed monthly, quarterly and annual statistical education reports.

• Provided secretarial/clerical support for: Security, Counseling, Education, Mental Health, Medical, Records, and Care and Treatment Departments. Assisted in the intake process (admissions)

• Served on the Classification Committee. (Part of admissions to facility).

• Investigated student complaints as related the educational grievances.

Georgia Department of Technical and Adult Education 1999-2003

Instructor (Business Technology and Customer Service) – Middle Georgia Technical College

• Prepared and presented planned lessons in customer service and computer skills to offenders enrolled into the Business Technology and Customer Service program. Provide training materials as needed.

• Maintained student’s records in database.

• Completed monthly, quarterly, and annual synopsis to include statistical data.

• Conducted student orientation sessions to include conducting placement testing (SAGE and TABE) sessions and admissions process.

• Administered weekly assessments in each course objective students of progress and deficiencies.

• Handled all technical problems relating to computers using by students (includes installation of software and hardware).

• Presented classroom sessions on job readiness, job search, and job retention skills.

• Preformed case management/vocational counseling sessions to monitor student goals and achievements.

• Provided training in MS Office Suite (Windows Operating System, Word, Word Perfect, Excel, Access, and PowerPoint.)

Primary Care Center 1987-1992

Administrative Director

• Established and enforced administrative policies and procedures.

• Evaluated medical charts to establish eligibility for services.

• Reviewed medical charts for billing purposes, determining appropriate procedural codes.

• Trained new staff.

• Coordinated and scheduled aides and other clerical staff for tour of duty.

• Managed accounts receivables and payables.

Filed insurance claims to include Medicare, Medicaid, and private companies.


University of Phoenix

Major: Business

Kerr Business College

Major Business - WP/Secretarial – 1986 (Honor Graduate)

Middle Georgia Technical College; Warner Robins, Georgia

Culturally Relevant Instruction for African American Learners – 1998 Adult Literacy Staff Development Certificate

Georgia Correctional Education Association – Annual Training Conference – 1996

Georgia Department of Corrections – GSAMS Facilitator Training 1999 Certificate

Sandersville Technical College; Continuing Education; Sandersville, Georgia – Microsoft Excel 7.0 – 1997

Honored with Certificate of Appreciation for Outstanding Services rendered in GSAMS – 2001.

Specifically editorial services for GSAMS Facilitator’s Handbook and Drafting of Standard Operating Procedure/GSAMS Administrative and Operations Policies


Church Activities


~ Available Upon Request ~

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