seeking a junior IT/Management position

OMAR ARIDI

*** * **** ** *** #**, Columbus, OH **230 Phone: 419-***-**** Email: *********@*******.*** Web: http://www.linkedin.com/in/omararidi

Energetic, goal oriented candidate with strong organizational, communication, and leadership skills seeking a junior position where my professional experience and educational background allow me to make an immediate contribution and offers me an opportunity to expand and apply my knowledge and expertise

EDUCATION:

Bowling Green State University, Bowling Green, OH August 2007 - May 2010

Master’s degree of Technology Management: Engineering Technology

College of Technology: Graduate Teaching Assistantship (GPA 3.3)

Master’s Graduation Project: Introduced wireless sensor network technology to the College of Technology through developing and designing wireless sensor network labs to be presented to future students in form of academic course work

Byblos Institute, Beirut, Lebanon August 2003 - May 2006

Bachelor’s degree of Management Information Systems

Graduation Project: Developed database application to be used for restaurant management

Related course work

Management Courses: Project Management, Information Technology for Managers, Quantitative Analysis for Managers, Engineering Economics and Technical Strategic Management, Database Management, Introduction to Management Science

Other Courses: Applied Linear and Integer Programming, Digital Communication and Networking, Simulation and Optimization of Wireless Networks, Network Analysis, ISO/QS Data-Based Quality Systems

Computer skills

Programming Languages: C, Java, Visual Basic, Html, XML

Database Applications: Oracle, SQL, Microsoft Access

Operating Systems: Microsoft Windows and Server, MS-DOS, Mac, Linux

Other Software: Microsoft Project, Microsoft Visio, Oracle Primavera-P6 Enterprise Project Portfolio Management, Frontline Premium Solver, OPNET modeler network simulator, Rockwell Arena Simulation, Adobe Dreamweaver

PROFESSIONAL EXPERIENCE:

Best Buy, Columbus, OH October 2010 – Present

Geek Squad Counter Intelligence Agent

Provides the initial contact with customers and assist them in finding IT solutions that suit their needs and interests

Runs basic tests to determine product needs, service solutions, and provide thorough documentation of all work performed

Maintain solid product knowledge, solve problems creatively, and provide outstanding customer service

Communicate effectively with customers, peers and management to meet and exceed department goals

Bowling Green State University, Bowling Green, OH January 2010 – August 2010

Project Assistant, Campus Operations

Responsible for renovating the department’s website and acted as liaison between IT developers and management

Managed designing and reforming operational processes in the Campus Operations department

Coordinated various activities with university offices as well as external partners and vendors

Analyzed collected data and reported results to the management

Bowling Green State University, Bowling Green, OH August 2007 – May 2008

Graduate Assistant, Computer Science and Operation Research Department

Lectured and assisted professors teaching a required senior business course OR3800; Introduction to Management Science Introduced various quantitative approaches for modeling and solving business problems; topics include linear programming, problem formulation via integer and goal programming, decision analysis under uncertainty and simulation

Provided students with assistance using Microsoft Excel spreadsheets and Frontline Premium Solver software, and was responsible for tutoring during office hours, and grading homework

Computer Planet, Alley, Lebanon May 2000 – July 2007

Owner and Manager; IT Retail Business

Personally launched and managed an IT retail business providing hardware and software solutions and services

Developed solid collaborative relationships with IT brand name distributors such as: Intel, Hp, Toshiba, Sony, Canon, etc.

Responsible for purchasing, procurement and merchandise pricing

Oversaw operations that included staff supervision, technical training, and customer relations

Built computers, performed upgrades, installed software (operating systems and programs) and drivers, configured and maintained networks, and followed up on maintenance and technical support

Bazar de l'Hôtel de Ville (BHV), Beirut, Lebanon July 2004 – July 2006

Sales Associate; Computer Department

Provided exceptional sales to meet customer needs by providing IT solutions: hardware, software, connections, etc

Proactively established and maintained effective working team relationships with all support departments

Ghandi's Bookstore, Alley, Lebanon August 2003 – July 2004

Administrative Assistant

Designed and launched a new IT section in the bookstore based on the owner’s request

Prepared detailed purchase orders for IT vendors and followed up on advertisement process

ACTIVITIES AND ORGANIZATIONS:

Attended conferences and several training sessions offered by major IT suppliers

Intel Channel member 2004 – 2007, and Intel Retail Edge Program

Recognized several times for acquiring business leads and financing applications at Best Buy

Employee of the month for April 2011 at Best Buy

American Society for Quality 2008 – 2010

Western Digital certified sales specialist

Apple Sales Training - Silver level

Microsoft Expert Zone member

HP Infolab member

REFERENCES:

Available upon request

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