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Location:

Posted:

June 30, 2008

Skills:

 Customer service oriented

 Knowledgeable in credit card processing

 Recognized with the ability to professionally handle multiple tasks at once

 Detail oriented and thorough

 Quick learner

Experience:

2002-Present South Dakota Retailers Association Pierre, SD

Bankcard Coordinator and Member Services Assistant

 Provide telephonic customer service for members

 Responsible for the day to day operations of bankcard program which is the second largest service of the association

 Sell bankcard program and equipment to association members and prospective members

 Provide details on rates, billing statements, terminals and service

 Manage and train four marketing representatives

 Sell memberships for the association

 Provide computer support for the entire office

 Maintain membership database

 Assist Member Services Director in administering and promoting SDRA Membership Services

 Coordinate Variable Database Project

2001-2002 South Dakota Coalition of Citizens with Disabilities Pierre, SD

Administrative Assistant

 Planned and handled logistics for Board of Directors and four statewide advisory councils

 Answered and directed calls

 Provided referral information to the public

 Coordinated all financial aspects of the association

Education:

Northern State University

Pursuing Bachelors Degree in Business Administration

Computer Knowledge:

Proficient in: Microsoft Office Suite 2003

References:

Available Upon Request