Sales Customer Service
Resume:
Richard Wilson
Kingston, NH *****
Phone: 603-***-****
******@*******.***
Objective: I am seeking an opportunity to take my years of experience in sales to the highest degree. I have always managed to set company records and raised overall sales in the regions I have covered. I am of the generation that provides a very strong work ethic to the company that I represent. I get involved with my customers to seek out and solve their sales needs. I treat customers the way I would want to be treated. Honesty is the ultimate service I provide.
Experience:
Jan ‘08 to present: United McGill Corporation (McGill Airflow, LLC)
(Mfg. of commercial duct work)
Position: Sales Representative (NH, MA, ME and RI)
- Responsible for a customer base of 100 plus
- Coordinate day to day operations:
o Bidding orders
o Submittal process
o Follow through on delivery
- Attend trade shows
- Train customers on product applications
Jan ’05 to Jan ’08: Design Comfort Heating and Cooling, Inc.
(Commercial and Residential HVAC installation)
Position: President and Sales Manager
- Coordinated day to day operations:
o Sales
o Customer service
- Supervised sales staff
- Coordinated marketing strategy to reach projected sales
- Participated in trade shows
Oct ’03 to Jan ’05: Accurate Air Inc.
(Commercial and Residential HVAC installation)
Richard Wilson Page - 2
Position General Manager
- Coordinated day to day operations:
o Sales
o Customer service
o Scheduling
o Inventory control
I left the above position to open a Portsmouth division of Accurate Air. I later purchased this division and changed the name to Design Comfort.
Oct ’97 to Oct ’03: API of New Hampshire
(Wholesale HVAC distributor)
Position District Sales Manager – (NH and ME)
- Responsible for a customer base of 50 to 75 HVAC dealers
- Increased customer sales in this district by 200% and earned Salesman of Year
- Provided complete sales package to these dealers:
o Bidding
o Submittal sheets
o Delivery
o Follow through of customer satisfaction
- Provided support to dealers for their participation in Trade Shows
- Supported dealer with sales support to end-users
- Allowed dealers to contact me 24 hours a day to provide support in case of an emergency
May ’90 to Oct ’97: Climate Design Systems, Inc.
(Commercial and Residential HVAC dealer – one of the largest Lennox dealers in the area)
Position Sales and Project Manager
- Estimating
- Customer relations
- Job scheduling
- Material inventories
- Management of personnel on job-sites
- Control Manager of Lennox inventory
Education: Indiana State University at Evansville
- Business and Mechanical Eng. 3.5 – (No final degree)
References: Available upon request
Contact this candidate