IT Specialist
Resume:
Jacob D. Duncan
Lebanon, Tn 37087
********@*******.***
Education: Tennessee Technology Center at Hohenwald Hohenwald, TN
Computer Information Technology January 2007-December 2009
• A solid knowledge and experience troubleshooting Windows XP,
Windows Vista, Windows Server 2003, Antivirus, Networking software and hardware.
• Understanding of networking concepts and technologies.
• Customer Service skills.
• Analyzed information to determine, recommend and plan layout for
Type of computers, peripheral equipment and modifications to
Existing system.
• Entered data into computer terminal to store, retrieve and manipulate data for analysis of system capabilities and requirements.
• Responsibilities included problem detection and solving, fixing and reinstalling software and hardware, and maintaining the company network.
• did troubleshooting, diagnosed, installed, upgraded, configured, and repaired computer systems and network system components.
• administered all Desktop related functions including hardware and software set-up and configuration.
Awards: CompTia A+ Certification September 2008
CompTia Network + Certification January 2009
Microsoft Windows Vista Certification January 2009
Microsoft Windows XP Certification July 2009
Microsoft Certified System Administrator
Server 2003 September 2009
Tennessee Technology Center at Hohenwald:
PC Operator Certificate December 2008
Information Processing Technician December 2008
Networking Specialist Diploma April 2009
Microcomputer Specialist Diploma April 2009
IT Specialist Diploma December 2009
Silver Career Readiness Certificate July 2007
Bronze Medal in Computer Information
Skills USA competition April 2009
Experience: Two Rivers Realty Linden, TN
Network Administrator / IT September 2009 to Present
Self-Employed Linden, TN
Computer Technician January 2000 to Present
Tennessee Technology Center at Hohenwald Hohenwald, TN
Student January 2008 to December 2009
Duncan Outdoor Projects Hohenwald, TN
Forman January 2000 to July 2006
Affiliations: Skills USA January 2007
National Technical Honor Society August 2009
References: Available upon request
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