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Objective
Recent Grad looking to change careers and get into the Electrical Engineering or IT fields.
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Skills
Application of data communication in computer based network systems
Basic principles of data and computer communications Fundamentals of Embedded Systems
Fundamentals of Automatic Process Control Analysis of Analog Circuits
Principals and application of Wireless Communication Systems PC troubleshooting and repair
Application of Digital signal transmission and reception Computer network and internetworking
Analysis and Design of Electronic Circuits Understand solid state devices and their uses
Analyze reactive components in AC circuits Fundamental concepts of digital electronics
Integrated circuits used in Communication and Control Systems Sequential Logic
Communication signal transmission and reception
Apply electronic laws and components in DC circuits
Digital techniques for signal transmission and reception
Control systems used to control industrial processes
Reading, understanding, and modifying PLC programs
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PROFESSIONAL EXPERIENCE
Alorica (Samsung) Greenville, SC
Laptop Technical Support July 2009 – Present
Technical support for Samsung laptops and printers
Delivering technical advice through phone and remote access service
Troubleshooting printer, scanner, fax issues as well as wifi connectivity issues in Samsung printers
Troubleshooting simple to complex laptop issues including wifi connectivity, wireless routing, and network sharing with Samsung laptop products
Troubleshooting monitors as well as hard drives and optical drives
DMS (Digital Management Services) Greenville, SC
Installation Technician January 2009 – July 2009
Set up and Install Video Surveillance Systems.
CONTRACT EXPERIENCE
Field Solutions Greenville, SC
Computer Technician December 2008 – July 2009
Repair and replace computer and computer components for various companies.
TEK Systems Greenville, SC
Computer Technician October 2008
Set up Computers for U.S. Census Bureau. Set up VOIP Phones.
PROFESSIONAL EXPERIENCE continued
Adeco (Cardinal Health) Greenville, SC
Field Service Technician May 2008 – July 2008
Assist with an IV pump recall.
Insite Electronic Services Spartanburg, SC
Electronics Technician February 2008 – March 2008
Use test equipment to diagnose electronic problems with medical equipment.
Replace electronic components by desoldering old component and soldering on new component.
Kelly Services (RBC Insurance / IBM Insurance) Greenville, SC
Imaging Clerk May 2004 - December 2007
Use E-mail, Proprietary web based program, and Pentagon IDM Find to find and pull original documents for delivery to processors or for rescan of incomplete documents .
Assist in researching for missing, misplaced, or unreadable information.
Assess information in batched documents and input the relevant data into the required fields for further processing.
Prepare and batch documents for processing through high-speed digital imaging equipment.
Utilize detailed department and vendor-specific escalation protocols to report nonfunctional machinery.
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EDUCATION
ITT Technical Institute Greenville, SC March 2010
Bachelors of Applied Science in Electronics and Communications Engineering Technology
ITT Technical Institute Greenville, SC September 2007
Associates of Applied Science in Computer and Electronics Engineering Technology
Graduated with Highest Honors
Clemson University Clemson, SC 1995- 2003
Classes in: Mechanical Engineering / Computer Science /Economics / Mathematics --
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