Kilon Rhoden
**** **** ******** **** *** *** Coconut Creek FL 33063
954-***-**** (home) 954-***-**** (cell) ***********@*******.***
COMPUTER QUALIFICATIONS
DOS, Unix, Novell 5.1, Win 95/98/ME, Windows NT 4.0, Windows XP, Windows 2000 Server and Advance Server, Windows 2003 Server, Exchange Server 2003, MS Excel, MS PowerPoint, MS Word, MS Outlook
Hardware/Software/Networking
Assembly, Diagnostics, Hardware/Software Installation & troubleshooting, Cabling (twisted Pairs), Server WAN LAN Configuration and Optimization , Active Directory 2000 and 2003, VPN, Cisco Routers and switches, Citrix Metaframe, Symantec Ghost, PC Anywhere, Symantec Anti-Virus and Anti-Spam Software, VisData, Veritas Backup, Track-IT and Uni Center ticket MGMT, Print Servers, familiar with DNS, NetBios, NAT, NS Lookup, Pop3, SMTP, RDP, IIS, Public Key Infrastructure, IP SEC
EMPLOYMENT EXPERIENCE
Hair Club for Men and Women Boca Raton , FL 2006 -2007
Network Support Technician
Maintain the daily job backups of 78 Corporate and 25 Franchise Centers. Troubleshoot remote sites using PC Anywhere and maintain the network health of the Citrix-Metaframe published applications. Symantec Ghost deployments from image servers on to client machines, use of active directory mgmt console for users, groups, and distribution groups as well as providing corporate employees and executives with user support and password resets and account lockout. Perform repairs and installations on printers, print servers and terminal servers, manage Citrix Meta-frame server and datacenter servers, switches, routers, and user machines all in a Windows 2003 environment.
Florida Career College Pembroke Pines 2002-2006
Computer Network Engineer Lab Technician
Maintained the daily operation and DTS job backups of 300 plus computers, troubleshooting and diagnostics of TCP/IP connections, Symantec Ghost deployments from image servers to client machines, Active directory policy Mgmt, created PC Anywhere remote connections, provided employees and students with user support, ran and terminated category 5,6 and coaxial cables, performed repairs and installations on printers, print servers and terminal servers, data room servers, switches, routers and user machines, punch down of patch panel 110 and 66 blocks, as well as server and router configurations in a Windows 2000 and 2003 environment.
EDUCATION
Florida Career College
Pembroke Pines, FL 2002 - 2006
Computer Network Engineer
Associate of Science Degree
References Available Upon Request