Carolyn J. Alex
Licensed in Property and Casualty Insurance
***** *** ****** – Orland Park, IL 60467
*********@***.***
http://www.linkedin.com/in/CarolAlex
DYNAMIC AND ACCOMPLISHED MARKETING SPECIALIST
career summary
Creative marketing professional with demonstrated experience in the spectrum of marketing communications, looking for a challenging Marketing Specialist position. Proven track record of achieving return on investment (ROI) by converting new clients, boosting brand awareness, and delivering persuasive, visually impactful marketing materials. A visionary with the ability to build rapport with clients and continue relationships that last for years.
critical skill set
• Sales Support • Marketing Collateral • Proposal Generation
• Market Research • Competitive Intelligence • Internet Marketing
• E-mail Marketing • Events/Seminars • TAM
professional employment history
HRUSKA INSURANCENTER INC., Mokena, IL 2010 - 2011
Account Executive of Small Commercial Lines
Supported daily operations and management of national headquarters.
• Generated and issued certificates of Insurance for Condo Owners within 24 hours of request.
• Proactively notified policyholders regarding changes to their policies and coverage, which increased overall trust and built lasting relationships.
• Provided assistance with coverage questions and insurance program adjustments.
• Answered phone inquiries for renewals and new sales, distributed mail, scanned all supporting documents.
• Increased office sales by 9% via never before utilized marketing and networking programs.
THE HORTON GROUP, Orland Park, IL 2007 - 2009
Marketing Specialist
Coordinated integrated marketing activities spanning event logistics, Internet marketing, collateral design from conception to print, lead generation, strategy and budget planning.
• Researched current market trends in sector spending to assist sales in prospect development, which resulted in an increase in overall sales.
• Called and e-mailed prospects each week to introduce clients to the Horton Group and informed them of company unique services and qualities.
• Lined up appointments every week for producers to offer quotes on insurance for commercial accounts such as trucking companies and construction companies.
• Distributed information and seminar invitations about the Horton Group via e-mail to client lists.
• Revamped sales collateral that garnered high accolades from internal management and external prospects. This increased brand awareness significantly among current and prospective clients.
WALTER E. SMITHE FURNITURE, Orland Park, IL 2002 - 2007
Interior Designer
Full scope of interior design services including but not limited to, interior design consulting, new construction and renovation consulting, accessories, design and finish selection, custom treatments, space planning, and project coordination all from concept through to installation.
• Exceeded sales goals each month by at least 25%.
• Presented solutions satisfying both clients’ needs and budgets. Highest repeat customer sales in company.
• Located and organized essential product information to facilitate the selection process.
• Scheduled home and store appointments to measure and assess rooms.
• Conceptualized and developed design concepts and floor plans for 20+ clients per month.
• Performed in-home consultations to help clients decorate their living spaces based on lifestyle needs.
education, certification & professional awards
Prairie State College – Chicago Heights, IL
Circle of Excellence Award
Top 5 Producer Award
Won trip for most appointments booked from The Horton Group
computer skills
Microsoft Office Suite - Excel, Word, PowerPoint, Outlook