Design Director

Languages:

Spanish (Full professional proficiency)

French (Professional working proficiency)

Core Competencies:

Vision

Building lasting relationships

Integrity

Drive for long-term solutions

Empowerment of subordinates

Public speaking

Experience:

New York Life/Hudson Financial Group 3/11-present

Agent

• Engage business development knowledge to effectively source prospects and employ client acquisition and client relationship techniques within travel throughout the Georgia/Alabama area

• Consult with clients on planning strategies; recommend insurance or other financial products and services that are suitable for prospects and clients based on their objectives

• Balance referral activities, customer follow up, prospect building, and administrative tasks

• Complete continuing education, training and licensing requirements

TSYS 12/10-3/11

Trilingual Collector I

• Performed inside collections efforts to meet business needs in French, Spanish, and English.

English Language Institute, Columbus State University 1/08-12/10

Program Coordinator

• Developed, managed, and implemented programming for English as a Second Language program for adults.

• Worked in cooperation with director and instructors to design learning environments and curriculum.

• Coordinated marketing and operations efforts for program in cooperation with managers and director.

• Managed program budget for year-round classes and Immersion Excursion program, set year end goals, and tracked progress.

• Created cross-departmental mutually beneficial connections within university and between university and other community partners.

• Analyzed financial data in order to provide reports on outcomes, viability, and profitability.

• Growth statistics (over 3 years): 179% revenue, 149% net income, 89% classes, 72% students enrolled, 53% registrations; Maintained average profit margin of 53% or higher.

ESL for Children 6/06-8/06

Director, Instructor

• Taught ESL to the children of Colombian military officers who were in the American English Program.

Say Hola to Spanish! 8/05-present

Founder, Director, Instructor

• Develop, manage, and implement educational programming in Spanish and French for children and adults.

• Coordinate marketing and operations efforts for program including complete website design and maintenance.

• Manage program budget for school year long classes, set year end goals, and track progress.

Unique and Chic...the traveling boutique! 12/04-12/08

Co-Founder, Marketer

• Created a synergistic collaborative environment to help foster and promote small businesses in Georgia.

• Designed and marketed a website for promoting individual companies and events sponsored by the organization.

Baby Belle's Room 1/04-present

Founder, Marketer, Artist

• Built a successful web-based business from the ground up.

• Recouped initial investment after 7 months and turned a profit in every successive year.

• Management of all major activities: budgeting, product design, sales, web design, marketing, production, customer relations, and project management.

• Designed and streamlined efficient production and delivery processes and systems based on customer feedback.

Your One-of-a-Kind Web Design 12/99-05/2012

Founder, Web Designer

• Built client base via relationship marketing and networking.

• Created documentation, meeting with new clients, determining specific web design needs and budgets, designing, maintaining, and upgrading sites as necessary.

• Analyzed complex data, employ creativity, produce web design, and utilize a variety of computer language writing abilities (HTML, JavaScript, PHP, CGI).

Education:

Columbus State University - MBA, 2010, General Business

University of Georgia - BA, 2002, Romance Languages

Computer Skills:

Word, Excel, Outlook, PowerPoint, Illustrator, Act, HTML, Publisher, some graphic design, HTML, JavaScript, PHP, CGI.

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