Technician Engineer
Resume:
Michael M. Lengyel
Windsor, California 95492
707-***-**** cell
wcqatl@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
• Combined 24 years experience in broadband, video, high-speed data, VOIP, and digital telephone.
• First half of career in the field working with customer concerns working in construction, premise tech, and advanced systems tech working from the network back to the central office/headend.
• Last 10 years working with project management assigned to the engineering group optimizing the central office/headends for the future advanced services regarding capacity, new technologies, and the seamless integration of the new services coming online.
• Developed and maintained relationships with internal management, employees, vendors and contractors based on knowledge and trust.
• Proficient with knowledge base and regarded as customer service specialist for internal and external customers.
TECHNICAL SKILLS
• Full ownership of technical support, customer support as a consultant and engineer.
• Skills maintaining IP, ATM, routers, bridges, multiplexers, TCP/IP, SONET, Fujitsu Gig E transports, MER and BER testing and trouble shooting, digital and analog video grooming and AD splicing, fiber optics remux demux, and critical video and audio isolate and divide trouble shooting skills working with live systems. Maintaining multiple Transmit and receive sites regarding analog and digital Microwave towers. Antenna performance and ingress and egress mitigations with special interest in EMI interference. Diesel backup power at each location requiring monthly load testing, voltage checks, performance and reliability Maintenance with Cummins, Detroit diesel, John deer, Cat and Isuzu Diesel power units. UPS backup power and -48 volt battery back up systems. 4 years of Bio Diesel experience.
PROFESSIONAL EXPERIENCE
HEADEND TECHNICIAN 2002-2009
COMCAST San Rafael, CA
• Platforms and tools regarding central office/headend support serving large customer base off of a Bay Area SONET (north ring).
• Services including Sea Change video-on-demand system deployment, Fujitsu Gig E deployment, High-Speed data platform with VOIP on backbone, interactive television development, and maintaining an enterprise network.
• Full ownership of video and audio and data quality from areas of responsibility.
• DC power, UPS and generator back-up design and maintenance.
• Fiber optics deployment, maintenance, and trouble shooting.
• Capacity planning and new product support to meet local management and area needs.
• System FCC performance testing as chief engineer every 6 months.
ABMT TECH (Access Bandwidth Management Technician) 1998-2002
AT&T Broadband San Rafael, CA
• CATV Head end Technician with focus on digital host terminal.
• Deployment of digital telephone regarding ARRIS telephone platform utilizing UNIX based system provisioning (Cornerstone). Also, all the described duties as a cable TV head end technician.
• Fiber optics deployment, maintenance, and trouble shooting.
• DC power, UPS and generator back-up design and maintenance.
• System FCC performance testing as chief engineer every 6 months.
ADVANCED SYSTEM TECHNICIAN 1995-1998
TCI San Rafael, CA
• Work on system related issues from the customer’s tap back to the central office/headend. Works with system sweep, power supplies, ingress and egress mitigation, optimizing system levels and RF performance.
• Performs FCC testing and reporting.
CONSTRUCTION TECHNICIAN/PREMISE TECHNICIAN/FIELD ENGINEER 1987-1995
VIACOM Napa, CA
• Construction Line Tech building strand in cable, field engineering of line construction, and line extensions, new builds, system activation including rule 20’s.
• Premise Tech focusing on customer related issues in the home from the system to the customer.
• Emergency fiber optics restoration team.
CONTRACTOR 1984-1987
CHEROKEE COMMUNICATIONS San Francisco, CA
• Subcontractor for Viacom Cable building new line extensions. Strand end cable and electronic splicing.
EDUCATION AND TRAINING
PROFESSIONAL EDUCATION
• NCTI Certified Advanced Systems Technician
• NCTI Certified Fiber Optics Technician
• Trained by 3M for fusion splicing, OTDR trouble shooting. (Repeated twice throughout career.)
• Microsoft Tools and Excel Training.
• MER and BER Testing, QAM Modulation Testing and Troubleshooting
• Met all company’s required advanced systems testing and qualifications.
• Knowledge of CISCO, Remedy, network elements and network management protocol tools, television products and services, HSD products and services and NOC procedures.
• UNIX (Cornerstone) digital host terminal provisioning and management.
WORK EXPERIENCE
Comcast, San Rafael, CA 1990-Present
Head end Technician. Since 1999 – present. Maintaining and repairing Otn’s with vod and related equipment and systems. Install, maintain and repair vod, hsd, cdv and hub electronic systems and components. Install, maintain and test fiber optic transports and interconnections. Interpret, maintain and install network management. Interface with other departments regarding daily Video-On-Demand error reporting and database management. Coordinate with addressable operations staff regarding digital and analog addressability activity.
Special assignments include: a year working in Napa head end helping with two Otn launches and helping team build a vod platform; aligned the ALS north ring audio and helped build Rohnert Park new central head end; and optimized San Rafael head end for launch of all digital network.
System Maintenance Technician. Work on system repair referrals, leakage, system maintenance and outages. Pull standby duties. Lead person on weekends with supervisory duties.
Sweep Technician. Worked as a sweep technician in rebuild and was loaned to engineering department. Preformed field verification of new design maps making changes for redesign. Supervised 4 man walkout crew for plant upgrade. Verified placement of system equipment including amplifiers, power supplies, etc.
Viacom, Napa, CA 1989-1990
Constructor. Built and maintained aerial and underground cable systems. Worked on a dual system in Napa and continued a single system for Viacom in Marin.
Cherokee Communications, Santa Rosa, CA 1987-1989
Foreman/Lineman/Groundsman. Started as a Groundsman on a dual system for eight months in San Jose. Also ran digger truck placing anchors and make ready for strand and cable crews in Bakersfield and Malibu, California. Worked as over lash trunk Forman with a crew building strand and cable in the mission of San Francisco. Then moved to North Bay building Geyserville, over lash and line extensions in Windsor and the river..
TECHNICAL TRAINING
Trained in mechanical and fusion splicing, system activation and repair. Current and active member of Society of Cable and Telecommunications
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