File Clerk

Lauren Allen

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**** *******, ***

Houston, TX 77004

Home 713-***-****

Cellular 832-***-****

*************@*****.***

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Objective

A position in a results-oriented company that seeks a career- conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

Qualification Highlights

• Developed a customized order entry process to meet customer's specific ordering needs, improving accuracy, on -time delivery, and customer satisfaction.

• Designed comprehensive filing system, reliably filed and retrieved confidential records.

• Implemented a "low value" complaint system. Improved complaint resolution by reducing cost of processing "low value" which resulted in improved customer service.

• Maintained medical records, receiving commendations for thoroughness and accuracy in completion of reports and patient documentation.

Experience

River Oaks, Houston, Tx

Scan Tech., 2008 - 2008

• Performed histories and physical examinations

• Provided clinical care encompassing both acute and chronic medical conditions and I injuries, admissions, discharge summaries, and managing the hypertension clinic.

• Ordered test to provide information on patient's condition.

• Maintained an outpatient practice including both office and hospital duties

Lincare, Houston,Tx

Data Entry, 2007 - 2008

• Maintained medical records, thorough and accurate in completion of reports and patient documentation

• Facilitated and documented care for patient of all ages, from infants to geriatric.

• Instructed patients in proper care and helped individuals take steps to improve or maintain their health.

Fort Bend ISD, Houston, Tx

Extended Day, 2005 - 2007

• Read with struggling reader in the mornings before school to improve his or her interest and ability.

• Guided students with homework assignments and test preparation skills.

• Participated in Learning Center by helping students with coursework problems.

• Prepared and served nutritious snacks throughout the day.

T-X-U Energy, Houston, Tx

Customer Service Representative, 2005 - 2005

• Built a rapport with customers and proposed different products and services based in their account history to help minimize their monthly bill.

• Committed to the assistance and support of others while maintain a cheerful and helpful attitude.

• Developed credibility and confidence with customers.

• Complete knowledge of federal credit card regulation.

H-E-B, Clear Lake

Bakery Clerk, 1999 - 2005

• Clean work areas equipment, utensils, dishes, and silverware.

• Informed supervisors when we are getting low or when equipment is not working properly.

• Package take out foods / or serve food customer.

• Assist customer with about 50-100 purchases

Education

Texas Southern University, Houston, Tx

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References

Available upon request

Contact this candidate