Quality Assurance Manager

Name: Satya

Email: *****.**********@*****.***

Pno: 703-***-****

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Summary:

Over 7+years of IT Experience as a System Administration / Implementation of Networks and creating the setup capture of the installation and build the Windows Installer (MSIs) package using Wise Package Studio and Install shield Admin Studio and program the install to meet standards and specifications.

Strong experience in package validation, conflict resolution using Conflict Manager to detect and resolve the software conflicts between the packages.

Expertise in repackaging the applications to MSI for Windows Installer using Wise and Install Shield.

Application packaging using BMC Marimba

Have good knowledge in Novell ZENworks, Marimba, SMS, SCCM 2007, PXE and Altiris for Desktops.

Experience in Creating MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).

Knowledge and experience on Filemon and Regmon Tools for monitoring the files and registry keys accessed by the application.

Experience with Wise Package Studio 3.2/4.62/5/6/7 Professional to automate the installations.

Experience in working with various unattended install methods like silent installs using Install shield Admin Studio 5.0/5.5/6.0/7.0/8.5/10.5.

Experience in using tools like Orca to work with MSIs and debugging for package review/cleanup.

Extensive configuration and maintenance skills in DOS/Win 9x/NT /2000/XP/Vista/7 environments.

Experience in developing installation packages, perform integration testing support, and provide user acceptance testing support and implementation support.

Experience in using Orca for validating MSIs.

Creating and maintenance and deployment of GHOST image for workstation.

Experience in creating MSI packages and testing of the MSI Packages.

Expertise in using Orca, Filemon, Regmon and Procmon tools to debug problem’s in a locked down environment.

Excellent troubleshooting and issue resolution skills.

Excellent Communication and Interpersonal Skills.

Education:

Bachelors of Engineering in Computer Science, India.

Technical Skills:

Operating Systems : Windows XP Professional, Windows server

2008/2003/2000, Windows 2000/2003/XP, Windows 7

Packaging Tools : Wise Package Studio 4.01/4.6/5.6/6.0/7.0, SMS Installer,

Microsoft App-V/SoftGrid, InstallShield AdminStudio 5.0/7.x/9.x.

Debugging Tools : Orca, Filemon, Regmon, Procmon

Professional Experience:

CompuCom Systems (Freddie Mac), Paulsboro NJ Oct’11 – Till Date

Application Packager

Responsibilities:

• Application Virtualization/Sequencing using Microsoft App-V v4.6 SP1 for XP, Windows 7 32bit and 64bit

• Application Virtualization for Windows 7 x86/x64 deployment.

• Created Traditional Packages by using Wise Package Studio.

• Worked on Various applications to build MSI packages according to the package requirement using Wise Package Studio7 SP3.

• Created packages for version upgrades in the present project depending on the requirements.

• Successfully developed and customized the installations as per the standards and requirements.

• Worked on Various applications to build MSI packages, Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Wise.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts and Wise Scripts.

• Created Transforms for Vendor MSI’S by using ORCA.

• Re-packaging legacy setup applications using Marimba, Wise Package Studio

• Using Marimba Deployment Manager to deploy Wintel and AIX packages

• Complete end to end application deployment including detailed repackaging documentation, design review process, customer interface, testing, creation of Marimba channel and follow-up on deployment

• Created Application Packaging Documents (APD), Application Testing Documents (ATD).

• Maintained communications with the Product Owners regarding issues with the products.

• Involved in post-production support.

• Worked as a member in QA Team to test Traditional Applications and Sequenced Applications.

• Improved customer communications and customer expectations using email responses.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to

the Testing Team.

• Successfully developed and customized the installations as per the standards and requirements.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts and Wise Scripts.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to

the UAT.

• Worked with the tickets of end users to troubleshot problems with the packaged applications

• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.

Environment: APP –V, VMware Package Studio 7.0, Windows XP/7, VMware, Procmon, Orca, Altiris, VB script,Marimba

Jscript, Wise Script, Filemon, Regmon.

Honda, OH Feb’11 – Oct’11

Software Packaging Engineer

Responsibilities:

• Worked on Various applications to build MSI packages, Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield AdminStudio 8.5.

• Worked on InstallShield 2008 AdminStudio 8.5 to repackage and build application specific packages.

• Worked on converting the applications which were packaged using old SMS or Zen works into Windows installer packages.

• Created administrative installations, per-machine installations and per-user installations.

• Interacted with Users/Application owners for Application Packaging/Distribution support for the implemented packages.

• Installed and configured AdminStudio 8.5 to create MSI packages.

• Experience in sequencing the packaged application on to user’s machine’s using SoftGrid.

• Used tools such as Process Monitor for troubleshooting the Packages.

• Create and manage VMware Snapshot to facilitate the packaging process.

• Working on various applications to build MSI packages and using Transforms (MST) and Patches (MSP) according to the package requirement

• Repackaged both In-House and third party vendor applications by repacking applications in MSI format using Admin Studio 8.5

• Provided third-level support and status reports during the application rollout process.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.

• Involved in documenting the standards and procedures employed for packaging and testing the packages

Environment: InstallShield AdminStudio 8.5, SoftGrid 4.2, Windows XP/Vista, Windows7, VMware Workstation 5.5, Procmon, Orca

AT&T, NJ Nov’09 –Jan’11

Software Packager

Responsibilities:

• Migration of applications developed on Win XP to Vista and 7 based machines.

• Created msi application packages using Wise Package Studio 7.0

• Repackaging hundreds of foreign software installations with Wise Package Studio.

• Creating Windows Installer setup packages (.MSIs) and editing the MSIs as per the Application packaging standards.

• Worked with Wise Package studio 7 and highly expertise in MSI tables, components and features.

• Worked on various scripting tools like VBScript, and Wise Script to meet certain customizations required by some applications.

• Created Patches for MSI and Transforms for vendor MSI.

• Experience in working on the Microsoft Application Virtualization (APP-V).

• Used Filemon, Regmon and procmon to debug runtime errors in a Secured environment.

• Used VM Ware to test, install & package applications.

• Debugged & Validated MSI packages for any inconsistencies to match the company standards.

• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.

• Creating Windows Installer setup packages (.MSIs) and editing the MSIs as per the Application packaging standards.

• Also worked on Silent Installs for certain application to automate them for software distribution.

• Usage of VB Scripts to wrap the .MSI and to automate/schedule the tasks. Also worked on Batch files and migrate them to VB Scripts.

Environment: Wise Package Studio 7.0, Windows XP/Vista/7, VMware, APP-V, Filemon, Regmon, Procmon, Orca

Marathon Oil Corporation, TX Jan’07- Oct’ 09

Software Packager

Responsibilities:

• Repackaging hundreds of foreign software installations with Wise Package Studio 6.0.

• Repackaging software installations for use in a new environment using Setup Capture tool in Wise Package Studio.

• Developing automated install MSI packages of Microsoft all in house and third party software with Wise Package Studio.

• Created msi application packages using Wise Package Studio.

• Wrote VBScript and implemented these scripts in custom actions.

• Packaging of applications to a distributed systems desktop environment.

• Create MSTs (Transforms) to customize vendor provided MSIs to meet specific needs.

• MSI package validation to ensure robust and reliability Windows Installer packages.

• Tested and debugged MSI packages to make sure that they function properly for all users on the managed Windows XP Platform.

• Implemented Windows Installer patches (.MSP) to existing installed version of windows installer based applications.

• Corrected Internal Consistency Errors using Install Shield’s Setup Editor, Windows Installer SDK tool ORCA, and Microsoft Dependency Walker.

• Used VMware Workstation to package the application on a clean virtual image.

• Created Images of Base and Clean Machines according to the client’s Standards.

• Usage of VB Scripts to wrap the .MSI and to automate/schedule the tasks. Also worked on Batch files and migrate them to VB Scripts.

• Developed Installation packages using Wise Package Studio, developed MSI packages for a locked-down environment.

• Highly expertise in MSI tables, components and features.

• Used tools such as Filemon and Regmon and Procmon to debug application issues.

Environment: Wise Package Studio 6.0, Windows XP, VMware, Filemon, Regmon, Procmon, Orca

Deutsche Bank, New York Feb’ 06 – Dec’ 06

Package Specialist

Responsibilities:

• Created Windows Installer packages (.MSI) using Install shield Admin Studio 5.5.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts.

• Worked on converting the applications which were packaged using old SMS or Zenworks into Windows installer packages.

• Worked on Creating/Testing new Application Packages in MSI format.

• Created transforms (.MST) with Tuner to run with the original vendor Windows Installer setup package (.MSI).

• Experienced in using the Utilities like Filemon and Regmon & Procmon to resolve the issues with MSI packages.

• Used all the available tools in Install Shield effectively in developing the Windows Installer Packages

• Worked with Package QA and QC procedures.

• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.

• Worked closely with the administrators in setting up and preparing the machines for packaging.

Environment: Install shield Admin Studio 5.5, Windows XP, Filemon, Regmon, Procmon, Orca

Jolt Technologies, Mumbai India Mar’ 05 – Jan’ 06

Application Packager

Responsibilities:

• Used Wise Package Studio 5.6 Professional to repackage the application packages and to take the snapshot of the pre-install and post-install and capture the changes for XP and Vista.

• Used VMWare Workstation 5.x version to build and test MSI packages.

• Created Transforms (MST) against vendor provided MSI applications, according to the package requirement.

• Written Wise Scripts and VB Scripts to make the applications work and to meet the company standards.

• Used Filemon, Regmon tools for monitoring the files and registry keys accessed by the application, as part of troubleshooting.

• Used SMS for deploying the packages.

• Created batch files and exe files for manual installs and used wrapper.exe for automated installs.

• Extensively worked with Orca to edit the MSI tables, Merge Modules.

• Created custom actions with in MSI to make the applications work according to the company standards.

• Tested the applications in the Lockdown environment before sending the application to QA.

• Performed quality assurance analysis on all the packages before distributing them to production environment.

• Provided desktop support, Installed and configured XP workstations and laptops

• Documented the steps and procedures for all the applications.

Environment: Windows Vista/XP, VMware, Wis

Contact this candidate