Customer Service High School
Resume:
LINDSAY M. SHEPHERD
KATY, TX 77450
OBJECTIVE
To obtain a position that will enable me to use my strong customer service skills, organizational skills, educational background, and ability to work well with others.
WORK HISTORY
July 2007 to present Dr. John J. Nguyen
12606 W. Houston Center Blvd.
Houston, Texas 77082
Assistant to Front Office Supervisor
Familiar with ICD9 and CPT codes
Medical Records
Referrals
Answer telephones (multi-lines) / take messages
Book and confirm appointments
Insurance verification
Balance daily receipts
Filing/ directing facsimiles
Front Office inventory
General office housekeeping
SKILLS
Strong customer service skills
Basic computer skills
Typing (40 wpm)
Receptionist
EDUCATION
June 2009 to Present Lone Star College/ Cy-Fair
May 2005 Graduate of Katy High School
Health Science Technology – Two year Program
_ First year: medical terminology, anatomy and physiology
_ Second year: introduction and training in admitting/registration, pharmacy and other areas; observation of open heart surgery and vein transplant at Memorial Herman Katy Hospital
References made upon request
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