Quality Assurance Project

JOHN W. FONG

Agoura Hills, California, U.S.A

818-***-**** | **********@*****.***

Career Highlights

• Salvaged a $1M project 5 years behind schedule and within 5 months successfully launched the project; today the project saves the company more than $200M annually.

• Managed up to 200 Software Quality Assurance Engineers in onshore, offshore and blended QA resources.

• Built Software Quality Assurance Dept. for eTrade Financial from the ground up.

• Developed Test Automation Dept. for Countrywide Financial with Mercury tools.

• Initiated, developed and implemented QA plan to reduce workload in QA Dept. by 50%.

Career History

QA4eBIZ.com – QA Consultant – ADP 2/11 to Present

• Wrote hundreds of test cases for web-based ezLaborManager software.

• Executed functional test scenarios for new module of time & labor application.

• Contributed to developing test strategy to validate the business logic of ADP flagship product.

QA4eBIZ.com – QA Consultant - Cetera Financial Group (ING) 02/10 to 1/11

• Test Lead successfully implemented an ERP system (General Ledger) in record time of 4 months for Cetera separating from ING due to acquisition by venture capitalists.

• Developed test strategy to migrate from Peoplesoft to Microsoft Dynamics Great Plains and Paramount Workplace.

• Oversight of functional testing of human resources project, moving from Peoplesoft / ADP to Ultipro by Ultimate Software.

• Minimized project risks by facilitating Functional Leads / Business Analysts to author and execute functional test cases to validate configuration and customized areas.

Edmunds.com – Quality Assurance Manager 08/08 to 01/10

• Managed SQA Department for web-based organization in the auto publishing/information industry.

• Maintained quality for internal systems and processes used to manage the overall flow of advertising to the Edmunds.com websites.

• Applied Agile / Test First Methodology for software development projects.

• Provided quality oversight of Leads Business Management systems, which captures and tracks consumer information from Edmunds’ websites.

• Developed and implemented comprehensive career development program for QA division.

Career History John W. Fong 818-***-**** Page 2

SmartEquip – Sr. QA Engineer 06/07 to 07/08

• Wrote and executed test cases for cutting edge web-based application for construction industry.

21st Century Insurance – Sr. Manager of Testing 09/06 to 05/07

• Managed QA Department of 200 Engineers

• Oversight of Kanbay (Capgemini) testing resources in India and U.S.A.

• Standardized functional testing process and procedures in Outsource Management.

• Negotiated contracts with offshore vendor for testing organization.

• Managed the Test Data Management Team to create ten of thousands of insurance policies for functional, regression and performance testing.

• Participated in Six Sigma projects to improve testing activities.

• Oversight of all offshore functional testing resources and activities including test scope definition, requirement reviews, test case authoring, scheduling, knowledge transfer, test coverage, test execution, defect reporting as well as proactive involvement in those activities necessary to ensure value-added to the organization.

QA4eBIZ.com – QA Consultant 12/94 to 09/06

• Built QA departments from the ground up for start up and large organizations.

• Implemented software development best practices for optimal quality with the current resources and skill set of the organization.

• Advised organizations to gradually enhance the testing methodologies to mature the entire organization by implementing a QA Organization Plan and Career Development Program.

• Provided over 12 years of strategic direction and operational leadership to Fortune 500 firms in financial, software, entertainment, and hardware industries.

• Personally, wrote and executed dozens of test plans, hundreds of automated test scripts, and thousands of test cases.

• Coordinated User Acceptance Testing (UAT) activities with Business Units to manage expectations.

• Built and managed QA Test Lab for cross-browser and cross-platform testing.

• Negotiated the QA scope, prioritized the testing resources, tracked the progress and issues as well as maintained the bug database.

• Advised Project Management and Development on process improvement of the Software Development Life Cycle (SDLC).

• Led testing resources to implement SAP FI 4.7 in 10 languages, 23 countries with over 2000 end-users worldwide.

• Advised senior management on how to salvage a $1 million project over 5 years behind schedule (today it saves the organization over $200 million annually).

Career History John W. Fong 818-***-**** Page 3

Track record includes dozens of successfully software project launches for clients

• ADP (02/11- Present)

• Cetera Fin’l Grp (02/10-1/11)

• Sony Pictures (02/04-08/06)

• Countrywide (06/02-01/04)

• DHL Worldwide (11/01-05/02)

• Green Point (05/01-10/01)

• Point Speed (12/00-04/01)

• eTrade Financial (04/99-11/00)

• Indy Mac Bank (11/98-03/99)

• Cisco Systems (07/98-10/98)

• Franklin Templeton (03/98-06/98)

• Microsoft Corp. (01/98-03/98)

• Charles Schwab (06/97-12/97)

• Xerox (01/97-05/97)

• Minolta (08/96-12/96)

• Oracle (01/96-07/96)

• Canon (10/95-12/95)

• Claris (03/95-09/95)

• Learning Company (06/94-02/95)

Headlands Mortgage Company – Internal Auditor 10/92-05/94

Chemical Bank (Margaretten & Company) – Compliance Auditor 1/91-9/92

IDS Financial Services (American Express) - Stockbroker 1/90-12/90

The Financing Consultants - Mortgage Broker 1/88-12/89

Education

Bachelor of Science – Business Administration - Management Information Systems/Marketing California State University, Sacramento

Technical Knowledge

Test First, Waterfall, JBehave, Selenium, Rally, Eclipse, Perforce, SQuirreL SQL, Confluence, SharePoint, Wiki Markup editor, Windows, Mac OS, Quality Center, Clear Quest, WinRunner, QuickTest Pro, QA Partner, Oracle, Informix, FileMaker, PVCS database, DDTS database, DevTrack database, PR Tracker database, TOAD, SQL, SQL Plus, COBOL, MINITAB, HTML, MortgageFlex, SunGard Investar, and Microsoft Excel, PowerPoint, Word, Outlook, Visio, Project.

Certifications & Licenses

• Certificate of completion for Network Security by SANS Institute, Certified Loan Broker

• Certificate of completion for WinRunner, Test Director & QA Partner

• Financial Industry Regulatory Authority (FINRA) Series 7, Series 63

• California Life, Disability, Variable & Annuity Licenses, Diversified Cash Flow Specialist

Extracurricular Activities - Affiliations

Vice President of Education - Edmund’s Toastmaster Club

Member of Real Estate Investors Club of Los Angeles

Contact this candidate