Yen-Chih Ho
*** **** ***., **********, ** *****
Phone: 860-***-**** (Home), 315-***-**** (Mobile), Email: *********@*****.***
EXPERIENCE:
July 2007-Present CRETEC CO., LTD.
Research Engineer
• Joint Patent Holder and Applicant: Patent for printed circuit formation method; Applies to Taiwan, Japan, China, Vietnam and USA.
• Design Engineer: Design, develop and enhance automatic roll to roll machines for manufacturing.
• Sourcing Lead: Research raw materials; Collaborate with supplier to modify products for company and customer needs.
• Marketing Representative: Primary market: US. Present and participate in industry conferences and seminars.
Aug. 2006-Present CHINESE LANGUAGE SCHOOL, CHINESE CULTURAL CENTER OF CT
Chinese (Mandarin) Language and Culture Instructor
• Teach students to read, write and speak the Mandarin language. Students have included children ages 9-12 years old of non-Chinese speaking families. Currently teach adults, focusing on Chinese for Business Professionals.
• Create lesson plans, class schedule and activities to effectively manage class.
• Conduct weekly class sessions, teaching Pin Yin and writing/reading Chinese Characters.
May 1995-Present UCL, INC (MALAYSIA) / PEN EQ
Engineer and Marketing Consultant
• Provide consultation for the design and upgrade of factory production machines, by integrating Business need with corresponding technological implementation to provide optimum solution.
• Participate in Concept and Technology Development, and System Development and Demonstration phases of projects. Gathered Business stakeholder requirements.
• Analyze and advise company in processes to improve efficiencies in design and manufacturing of flat and ribbon cables for increased productivity.
• Perform market research and product development of upcoming products and technology.
• Supply IT and Supply Chain Management solutions to reduce production costs.
July 2007-Oct. 2010 BEN BRONZ ACADEMY
IT Specialist
• Provide technical support including software and network troubleshooting for school staff, teachers, parents, as well as students.
• Software testing for new versions with identification of potential software issues and glitches.
• Maintain and update students’ data, as well as new account creation.
Aug. 2005-Jan. 2006 CANBERRA INDUSTRIES, INC.
International Sales Support Specialist
• Managed overseas territories/client relationships as the primary contact with all inquiries.
• Supplied clients with product, pricing, and delivery information via collaboration with multiple departments.
• Prepared and negotiated contract details, in order to effectively manage client expectations.
Feb. 2001-May 2004 COMPUTING AND MEDIA SERVICES AT SYRACUSE UNIVERSITY
Senior Computer Network Consultant
• Promoted to Senior Consultant in 6 months (Half of the minimum required time).
• Trained and managed newly hired consultants.
• Supervised 40 consultants and provided end-user support to 30,000+ students, faculty and staff members.
• Specialized in user account maintenance, network troubleshooting, incident response, virus cleanup, computer software repair.
• Attended extensive yearly training on network troubleshooting and system applications.
Yen-Chih Ho
264 Park Ave., Bloomfield, CT 06002
Phone: 860-***-**** (Home), 315-***-**** (Mobile), Email: *********@*****.***
EDUCATION:
SYRACUSE UNIVERSITY
School of Management; B.S., Supply Chain Management, May 2003.
College of Engineering & Computer Science; M.S., Engineering Management, Specialization in Information Technology, August 2007.
TECHNICAL SKILLS:
OPERATING SYSTEMS
• Microsoft DOS, Microsoft Windows 95, 98, NT 4.0, 2000 Professional, ME, XP Home, XP Professional, Vista, UNIX, Macintosh OS9/OSX.
INTERNET AND PROGRAMMING LANGUAGES
• Familiar with HTML, Dream Weaver, Cold Fusion, FTP, Telnet, HyperTerminal.
SOFTWARE
• Familiar with SAP, Adobe Photoshop 6/7, McAfee Anti-Virus Applications, Norton Utilities, Microsoft Office 95/97/2000/XP, Outlook Express, AutoCAD.
NETWORKING
• Local Area Networks, Wide Area Networks, Wireless Local Area Networks, Switches, Hubs, Routers, Access Points.
ASSOCIATIONS:
Member, CT Asian Pacific American Leaders Consortium, 2006-2009
Member, Aetna Asian-American Employee Network, 2004-2009
Counselor, American Field Service, 1997-1999
Fluent in English, Mandarin and Taiwanese