Customer Service Sales
Resume:
Angelo Loza
Arlington, Va **201
Email: ******@*****.***
Contact: 703-***-****
PROFESSIONAL EXPERIENCE
Unarmed Security Officer September 2008 to present
Whelan SFI 40 hours per week
1900 Oracle Way Salary upon request
Reston, VA 20190
SUPERVISOR: Michael White (may contact)
Oracle
Tenants include federal government and contractors
(September 2008 – Present)
PROVIDE SECURED work environment and daily support to the Oracle and their Tenants to ensure day to day operations are executed seamlessly. Provide access control; deter theft, vandalism and arson as well as less serious offenses like trespassing and loitering. Manage day to day operational issues and incidents as arisen. Including dispatching alarms to engineers when necessary Interface daily with high level executives and government officials.
PROVIDE DAY-TO-DAY EXECUTION OF TIME SENSITIVE security checks with minimal supervision to expedite the accomplishment of critical tenant needs. Responsible for conducting CCTV (Closed Circuit Television) surveillance. Whelan SFI exists to mitigate unacceptable dangers to Oracle and their tenants, provide a safe and secure environment and provide Fire evacuation and Medical Emergency assistance.
Field Service Representative September 2008 to present
Greentree Sales 40 hours per week
1375 Ackron Street Salary upon request Copiague, NY 11726
SUPERVISOR: Mike Johnson (may contact)
Home Depot- Millwork & Building Supplies Customer
SERVED AS A TECHNICAL SUBJECT MATTER EXPERT and provided product awareness and technical support to home depot employess. Ensured product literature, displays,advertising, and proper merchandising.
SUCCESSFULLY MANAGED AND INCREASED SALES throughout 4 store sites via product knowledge
Unarmed Security Guard October 2003 to March 2005
Securitas 40 hours per week
3141 Fairview Park Salary upon request Falls Church, VA 22042
SUPERVISOR: Hector Villatoro (may contact)
PROVIDE LEADERSHIP to new hires, trained, and directed a team of contracting security agents based on client. Oversaw premise security, access control, including alarm systems, inventory control procedures, and surveillance systems.
Media Clerk September 2003 to August 2002
Best Buy 40 hours per week
5799 Leesburg Pike Salary upon request Falls Church, VA 22041
SUPERVISOR: Edwin Chavez (may contact)
PLANNED AND PREPARED product distribution, displays, advertising, and executed proper merchandising techniques in addition to, basic and seasonal merchandise displays.
MONITORED product flow to ensure stock was always readily available for client purchase & display
PROVIDED QUALITY CUSTOMER SERVICE to clients. Answered all incoming phone lines to provide accurate information to client inquiries.
MENTORED AND COACHED team members on product knowledge, customer service skills, etc. to ensure delivery of quality service and advice to clients and increase in sales.
EDUCATION
Nova 2001 criminal justice
H.S., Standard, 1996-2000
Washington-Lee, Arlington, VA
GPA: 2.5, Major GPA: 3.0
TECHNICAL COMPETENCIES
Proficient in MS Office, MS Excel, MS Office, and Windows 98/2000/XP,
AWARDS & ACCREDITATION'S
+ PATH- Handcuff Training –June 2010
+OC Spray training- June 2010
+CPR & First Aid Training July 2010
+Armed License- July 2008
FOREIGN LANGUAGES
Fluent in Spanish
Arlington, Va 22201
Email: ******@*****.***
Contact: 703-***-****
PROFESSIONAL EXPERIENCE
Unarmed Security Officer September 2008 to present
Whelan SFI 40 hours per week
1900 Oracle Way Salary upon request
Reston, VA 20190
SUPERVISOR: Michael White (may contact)
Oracle
Tenants include federal government and contractors
(September 2008 – Present)
PROVIDE SECURED work environment and daily support to the Oracle and their Tenants to ensure day to day operations are executed seamlessly. Provide access control; deter theft, vandalism and arson as well as less serious offenses like trespassing and loitering. Manage day to day operational issues and incidents as arisen. Including dispatching alarms to engineers when necessary Interface daily with high level executives and government officials.
PROVIDE DAY-TO-DAY EXECUTION OF TIME SENSITIVE security checks with minimal supervision to expedite the accomplishment of critical tenant needs. Responsible for conducting CCTV (Closed Circuit Television) surveillance. Whelan SFI exists to mitigate unacceptable dangers to Oracle and their tenants, provide a safe and secure environment and provide Fire evacuation and Medical Emergency assistance.
Field Service Representative September 2008 to present
Greentree Sales 40 hours per week
1375 Ackron Street Salary upon request Copiague, NY 11726
SUPERVISOR: Mike Johnson (may contact)
Home Depot- Millwork & Building Supplies Customer
SERVED AS A TECHNICAL SUBJECT MATTER EXPERT and provided product awareness and technical support to home depot employess. Ensured product literature, displays,advertising, and proper merchandising.
SUCCESSFULLY MANAGED AND INCREASED SALES throughout 4 store sites via product knowledge
Unarmed Security Guard October 2003 to March 2005
Securitas 40 hours per week
3141 Fairview Park Salary upon request Falls Church, VA 22042
SUPERVISOR: Hector Villatoro (may contact)
PROVIDE LEADERSHIP to new hires, trained, and directed a team of contracting security agents based on client. Oversaw premise security, access control, including alarm systems, inventory control procedures, and surveillance systems.
Media Clerk September 2003 to August 2002
Best Buy 40 hours per week
5799 Leesburg Pike Salary upon request Falls Church, VA 22041
SUPERVISOR: Edwin Chavez (may contact)
PLANNED AND PREPARED product distribution, displays, advertising, and executed proper merchandising techniques in addition to, basic and seasonal merchandise displays.
MONITORED product flow to ensure stock was always readily available for client purchase & display
PROVIDED QUALITY CUSTOMER SERVICE to clients. Answered all incoming phone lines to provide accurate information to client inquiries.
MENTORED AND COACHED team members on product knowledge, customer service skills, etc. to ensure delivery of quality service and advice to clients and increase in sales.
EDUCATION
Nova 2001 criminal justice
H.S., Standard, 1996-2000
Washington-Lee, Arlington, VA
GPA: 2.5, Major GPA: 3.0
TECHNICAL COMPETENCIES
Proficient in MS Office, MS Excel, MS Office, and Windows 98/2000/XP,
AWARDS & ACCREDITATION'S
+ PATH- Handcuff Training –June 2010
+OC Spray training- June 2010
+CPR & First Aid Training July 2010
+Armed License- July 2008
FOREIGN LANGUAGES
Fluent in Spanish
VA 20190
SUPERVISOR: Michael White (may contact)
Oracle
Tenants include federal government and contractors
(September 2008 – Present)
PROVIDE SECURED work environment and daily support to the Oracle and their Tenants to ensure day to day operations are executed seamlessly. Provide access control; deter theft, vandalism and arson as well as less serious offenses like trespassing and loitering. Manage day to day operational issues and incidents as arisen. Including dispatching alarms to engineers when necessary Interface daily with high level executives and government officials.
PROVIDE DAY-TO-DAY EXECUTION OF TIME SENSITIVE security checks with minimal supervision to expedite the accomplishment of critical tenant needs. Responsible for conducting CCTV (Closed Circuit Television) surveillance. Whelan SFI exists to mitigate unacceptable dangers to Oracle and their tenants, provide a safe and secure environment and provide Fire evacuation and Medical Emergency assistance.
Field Service Representative September 2008 to present
Greentree Sales 40 hours per week
1375 Ackron Street Salary upon request Copiague, NY 11726
SUPERVISOR: Mike Johnson (may contact)
Home Depot- Millwork & Building Supplies Customer
SERVED AS A TECHNICAL SUBJECT MATTER EXPERT and provided product awareness and technical support to home depot employess. Ensured product literature, displays,advertising, and proper merchandising.
SUCCESSFULLY MANAGED AND INCREASED SALES throughout 4 store sites via product knowledge
Unarmed Security Guard October 2003 to March 2005
Securitas 40 hours per week
3141 Fairview Park Salary upon request Falls Church, VA 22042
SUPERVISOR: Hector Villatoro (may contact)
PROVIDE LEADERSHIP to new hires, trained, and directed a team of contracting security agents based on client. Oversaw premise security, access control, including alarm systems, inventory control procedures, and surveillance systems.
Media Clerk September 2003 to August 2002
Best Buy 40 hours per week
5799 Leesburg Pike Salary upon request Falls Church, VA 22041
SUPERVISOR: Edwin Chavez (may contact)
PLANNED AND PREPARED product distribution, displays, advertising, and executed proper merchandising techniques in addition to, basic and seasonal merchandise displays.
MONITORED product flow to ensure stock was always readily available for client purchase & display
PROVIDED QUALITY CUSTOMER SERVICE to clients. Answered all incoming phone lines to provide accurate information to client inquiries.
MENTORED AND COACHED team members on product knowledge, customer service skills, etc. to ensure delivery of quality service and advice to clients and increase in sales.
EDUCATION
Nova 2001 criminal justice
H.S., Standard, 1996-2000
Washington-Lee, Arlington, VA
GPA: 2.5, Major GPA: 3.0
TECHNICAL COMPETENCIES
Proficient in MS Office, MS Excel, MS Office, and Windows 98/2000/XP,
AWARDS & ACCREDITATION'S
+ PATH- Handcuff Training –June 2010
+OC Spray training- June 2010
+CPR & First Aid Training July 2010
+Armed License- July 2008
FOREIGN LANGUAGES
Fluent in Spanish
NY 11726
SUPERVISOR: Mike Johnson (may contact)
Home Depot- Millwork & Building Supplies Customer
SERVED AS A TECHNICAL SUBJECT MATTER EXPERT and provided product awareness and technical support to home depot employess. Ensured product literature, displays,advertising, and proper merchandising.
SUCCESSFULLY MANAGED AND INCREASED SALES throughout 4 store sites via product knowledge
Unarmed Security Guard October 2003 to March 2005
Securitas 40 hours per week
3141 Fairview Park Salary upon request Falls Church, VA 22042
SUPERVISOR: Hector Villatoro (may contact)
PROVIDE LEADERSHIP to new hires, trained, and directed a team of contracting security agents based on client. Oversaw premise security, access control, including alarm systems, inventory control procedures, and surveillance systems.
Media Clerk September 2003 to August 2002
Best Buy 40 hours per week
5799 Leesburg Pike Salary upon request Falls Church, VA 22041
SUPERVISOR: Edwin Chavez (may contact)
PLANNED AND PREPARED product distribution, displays, advertising, and executed proper merchandising techniques in addition to, basic and seasonal merchandise displays.
MONITORED product flow to ensure stock was always readily available for client purchase & display
PROVIDED QUALITY CUSTOMER SERVICE to clients. Answered all incoming phone lines to provide accurate information to client inquiries.
MENTORED AND COACHED team members on product knowledge, customer service skills, etc. to ensure delivery of quality service and advice to clients and increase in sales.
EDUCATION
Nova 2001 criminal justice
H.S., Standard, 1996-2000
Washington-Lee, Arlington, VA
GPA: 2.5, Major GPA: 3.0
TECHNICAL COMPETENCIES
Proficient in MS Office, MS Excel, MS Office, and Windows 98/2000/XP,
AWARDS & ACCREDITATION'S
+ PATH- Handcuff Training –June 2010
+OC Spray training- June 2010
+CPR & First Aid Training July 2010
+Armed License- July 2008
FOREIGN LANGUAGES
Fluent in Spanish
Falls Church, VA 22042
SUPERVISOR: Hector Villatoro (may contact)
PROVIDE LEADERSHIP to new hires, trained, and directed a team of contracting security agents based on client. Oversaw premise security, access control, including alarm systems, inventory control procedures, and surveillance systems.
Media Clerk September 2003 to August 2002
Best Buy 40 hours per week
5799 Leesburg Pike Salary upon request Falls Church, VA 22041
SUPERVISOR: Edwin Chavez (may contact)
PLANNED AND PREPARED product distribution, displays, advertising, and executed proper merchandising techniques in addition to, basic and seasonal merchandise displays.
MONITORED product flow to ensure stock was always readily available for client purchase & display
PROVIDED QUALITY CUSTOMER SERVICE to clients. Answered all incoming phone lines to provide accurate information to client inquiries.
MENTORED AND COACHED team members on product knowledge, customer service skills, etc. to ensure delivery of quality service and advice to clients and increase in sales.
EDUCATION
Nova 2001 criminal justice
H.S., Standard, 1996-2000
Washington-Lee, Arlington, VA
GPA: 2.5, Major GPA: 3.0
TECHNICAL COMPETENCIES
Proficient in MS Office, MS Excel, MS Office, and Windows 98/2000/XP,
AWARDS & ACCREDITATION'S
+ PATH- Handcuff Training –June 2010
+OC Spray training- June 2010
+CPR & First Aid Training July 2010
+Armed License- July 2008
FOREIGN LANGUAGES
Fluent in Spanish
Contact this candidate