Customer Service Sales

AAHOMESHORING COMMUNICATIONS SERVICES

Customer Service Associate (INBOUND SALES)

April 15, 2011 to PRESENT

Duties:Processing Grant Guide

Accomplishment:Consistent Perfomer

SENSIS (Outbound Telemarketing Australian Campaign)

Team Supervisor/Coach

Aug 18,2010-to April 30 2011

Duties:Calling business establishment to update/verify their contact details on the

Business Directories(yellow pages).

Handles product training and gives coaching.

Accomplishment:Top Agent

ENGLISH TUTOR/ONLINE-KOREANS

Duties:Teaching the English Grammar & English Language.

Sept 25,2009 to April 15,2010

SUTHERLAND GLOBAL SERVICES

CSR/TSR

Nov 10 2008 to Sept 24 2009

Accomplishment:TOP 8 Agent out of 870 agents.

HRB:Debit card

Duties:Releases State Fund

DIRECPATH:Cable & Internet Acct.

Duties: Troubleshoots cable and internet problems

PLAY.COM:British Online Shopping

Duties:Processes returned items.

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