Customer Service Quality Control

Richardson Desjardins___________________________________________________

E-mail: **********.**********@***.*** Phone: 203-***-****

** ********* ***.

Norwalk, CT 06854

OBEJECTIVE: To secure a position where by hard work, dedication and the ability to acquire new skills will prove advantageous to the organization.

10/02-11/04 Paul Hastings Law Firm-Stamford, CT

Copy Center Operator

-Processed high volume litigation copying and scanning documents

-Operated photocopy machine

-Operated bindery machine

-Performed quality control

-Stocked and maintained inventory levels of supplies

11/04-9/06 Monroe Group-Norwalk, CT

Customer Service Rep-Copy Center

-Provided copying and bindery services

-Coordinated, prepared projects for printing

-Printed documents through electronic file conversion and document scanning

9/06-Present UBS Investment Bank-Stamford, CT

Copy Technician

-Maintains Xerox copy machines, i.e. cleaning, toner replacement, stocking

-Downloads jobs from email or print queue

-Size, bind, reproduce, and sort as requested

-Expedite handling of completed jobs via us postal system

-Update logs of downtime, repairs, meter charges of copies of printers throughout the company

-Places and tracks equipment service calls to onsite machines

-Provides copy center report for billing

EQUIPMENT: High and mid-volume copy machines-Xerox Models,

Pitney Bowes, Paper drilling machines, Folding machines,

Bindery Equipment, Facsimile Equipment

SKILLS: Word, Excel, Outlook

EDUCATION: West Hill High School, Stamford CT

Gibbs College, Norwalk CT

Norwalk Community College, Norwalk CT

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