Retail Merchandiser

Jackie J. Mayer

**** ***** ******* ******

Marshfield, WI 54449

Home: 715-***-**** Cell: 715-***-****

E-mail: ***********@*****.***

Objective To obtain employment as a Retail Merchandiser

Experience

Marshfield Clinic/ Security Health Plan Insurance

1515 Saint Joseph’s Ave., Marshfield, WI 54449

Mail Processor

January 2002 to January 2008

Operated Postal Meter machine

Sorted and assisted with distribution of incoming mail

Metered all outgoing mail

Operated folder/inserting machine

Generated month end reports

Processed and mailed DHL and UPS packages

Troubleshoot and resolved machine malfunctions

Marshfield Parks and Recreation

630 South Central Ave., Marshfield, WI 54449

Tennis/Racquetball Supervisor

1996 to 2004

Schedule reservations for courts

Provide service for patrons

Disseminate information relating to Park and Recreation programs and services

Provide friendly and clean environment for patrons, which include maintaining facility.

Figi’s

3200 South Central Ave., Marshfield, WI 54449

Telephone Sales/Customer Service Specialist

September 2000 to June 2001

Process customer orders.

Disseminate information regarding billing concerns and order shipments

Marshfield News Herald

111 West Third St., Marshfield, WI 54449

Customer Service Supervisor/Receptionist/Mail Processor

1997 to 1999

Supervisor of three employees, which includes: training, scheduling, duty assignments and employee evaluations.

Generate computerized reports for circulation, distribution and billing.

Troubleshoot and resolve customer complaints and concerns.

Coordinate circulation of missed papers

Emphasis on customer satisfaction and problem resolution.

Multi-Line Phone System

Process and distribute incoming mail

Data entry and payroll

Education

Marshfield Senior High School

High School Diploma, 1987

Emphasis on record keeping and computer training

Skills

Experience in customer service

Experience at receptionist duties

Experience with mailing operations

Ability to prioritize and organize tasks

Accuracy with numbers

Outstanding people skills

Detailed oriented

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