Quality Management

Keewon Stacker

* ********** ** *** *** 520-***-**** Home/Cell E-mail: ******.*******@*****.***

Billerica, MA 01821 617-***-**** ext.105 Work

-----------------------------------------------------------------------------------------------------------------------------------------

Objective: Facilitate/Manage technical and material management specialists to assure technical requirements are properly communicated and ensure compliance with all technical, legal, contractual, departmental, and Company requirements and procedures. Use Lean concept streamline as benchmark performance metrics.

-----------------------------------------------------------------------------------------------------------------------------------------

Summary of Qualifications

• Managing spares projections, orders, and procurement as well as review processes to identify and remove systemic bottlenecks.

• Manage and support multiple teams while maintaining the highest level of quality and output using the earned value metrics system (EVMS).

• Develop maintenance plans to support all levels of maintenance to include the trainers, facilities and readiness of the equipment

• Understanding of Acquisition Logistics/Field Service Spares processes including Provisioning, Reorder Point Planning, and Maintenance Planning.

• Create a lean working environment using SPC, Kaizen and Juran tools.

• Active Security Clearance

---------------------------------------------------------------------------------------------------------------------------------------

Work Experience

Cooper Interconnect – Chelsea, MA

Quality Manager 2011 -Current

• Develop and implement quality management strategy and plans, including resources, systems, time scales and financials to support, contribute to and integrate within Cooper site annual business plan and long term strategy.

• Establish and implement communication strategy for improvement and awareness of quality issues across all departments.

• Implement and lead robust Customer concerns management process ensuring concern resolution and communication in a timely and effective manner

• Define and lead Quality related action plan based on yearly Customer satisfaction survey or any other customer feedback

• Act as guardian, custodian and a promoter of Company’s quality standards

• Lead the maintenance and continuous improvement of the plant Quality Management processes. Ensure the continued effective implementation of foundational quality systems such as Management Review, Internal Audit, Process Control, Corrective and Preventive Action as the management and voice of the customer representative

• Interface with certification agencies to maintain compliance with market and regulatory requirements. Direct all organizational activities to understand and comply with the requirements of these certification agencies. Lead troubleshooting and corrective actions associated with testing and certification issues.

• Develop and manage a cross functional team of internal auditors.

• Responsible for maintenance of closed loop corrective action (8D) for identified material nonconformance (i.e. supplier, in-process, OQC, Defect Escape).

• Lead Quality cost reductions activities within the business. Define and implement regular processes aiming for continuous improvement.

• Direct the organization in establishment and implementation of effective process control plans utilizing statistically representative sampling, requirements communication, repeatable & reproducible control methodologies, acceptance criteria, and defect reaction plans. Train personnel in quality tools and techniques which enable effective process control. Provide pertinent data to management to identify problem areas which should be addressed.

• Active participation in supplier selection process in coordination with sourcing department

• Develop and maintain systems to monitor and improve supplier quality

• Participate in engineering design reviews to ensure that new or modified products are able to be manufactured, repeatable and reliable.

• Act as champion for the Company’s Advance Product Quality Planning (APQP) and PPAP (Production Part Approval Process) processes in coordination with DMEDI leader and sourcing Group.

• Develop, and direct activities of a quality control group capable of monitoring process control throughout the plant’s supply chain (incoming, manufacturing, and outgoing).

• Train plant personnel in basic quality tools & techniques and the difference between quality and productivity. Assist applicable personnel in quality problem-solving on the shop floor.

• Manage and develop the plant quality assurance department resources. Provide ongoing personnel performance feedback (MD&P) and development toward meeting the Cooper Safety organization objectives and breakthrough priorities. Develop and manage the departmental budget.

• Lead the implementation of Divisional initiatives including reporting and communication requirements.

• Maintain all test equipment within proper calibration, and upgrade test lab facilities as business needs warrant. Develop all test lab procedures.

Work Experience

Raytheon Integrated Defense – Andover, MA

Deputy Quality Engineering Lead February 2009-2011

Responsibilities:

• Lead quality planning process definition, deployment, compliance, cost, schedule and staffing performance.

• Execute quality requirements flow down to IDS Centers, other Raytheon businesses and subcontractors.

• Assure effective process measurement, control, reporting and corrective actions.

• Manage the implementation and compliance to ISO 9001, Raytheon's Integrated Product Development System (IPDS), and CMMI for the program.

• Provide the Customer interface for Quality; verify Supplier and Subcontractor performance and compliance.

• Ensure Contract, IPDS and overall program process compliance.

• Review and approve program deliverables in accordance with the contract delivery requirements.

• Responsible for Quality Earned Value Management System (EVMS), Corrective and Preventive Action (CA/PA), definition, reporting & analysis of program metrics, ensuring risk identification and mitigation.

• Ensure Quality of design through participation and approval of various reviews, and reporting Quality status to the program, Quality Management and the Customer.

Accomplishments:

• Reduced quality issues the area by 18%.

• Identified mistakes early in life cycle to facilitate improved on time delivery.

• Maintained a Schedule Performance Index (SPI) and Cost Performance Index (CPI) of 1.1 for four consecutive quarters.

• Reduced Variances by creating robust corrective action plans.

Raytheon Integrated Defense – Andover, MA

Material Verification and Test Quality Engineering Lead January 2008-2009

Responsibilities:

• Led and executed cross-enterprise projects and programs for right sizing and efficiency improvements.

• Provided weekly executive summaries, executive dashboards and score cards that easily summarized complex details and yielded a platform for rapid decision-making.

Accomplishments:

• Revamped organization structure of staffing for multiple departments to gain a $250,000 personnel savings.

• Collected and analyzed vendor failure data and created a project tool cutting $1.2 Million in inspection labor.

• Developed sustainable processes and reporting to maintain regulation and requirement and established the implementation of this process across the enterprise.

• Established the Incoming engineering transition from an Material Rate Production (MRP) to a First in First Out (FIFO) reducing a backlog of 6 months into a 2 day turnaround system.

• Assessed quality control problems for the Japanese and determining units that are shipped as defective. Giving international customer’s responses and actions for inquiries on Raytheon parts. Coordinating activity of manufacturing personnel to ensure compliance with quality standards. Auditing current policies and procedures. Determining root cause and corrective action for non compliant hardware. Establishing a plant wide initiative for preferred condition criteria for hardware.

Raytheon Aircraft Company – Wichita, KS January 2007- 2008

Senior Manufacturing Engineer

Responsibilities:

• Review, scope, and improve areas in the Logistic, Transportation, and Warehousing .

• Lead a team to reduce overall cycletime in Transportation (Shop to Shop).

Accomplishments:

• Reviewed packaging instructions and identified any faults that resulted in a corrective action.

• Create a lean conceptual design for robust high yield assemblies, yielding in reduced floor space of 45%.

• Identified and reduced Non Value Added activities in the receiving warehouse that prevented a direct flow from the supplier to final assembly, reducing the cycletime from 2.9days to 1 day.

• Facilitated a process change to improve backlog (20 lots of backlog a day) to First In First Out (FIFO)

Raytheon Technical Services Company, LLC – Portsmouth R.I. March 2006 – December 2006

Senior Systems Engineer

Responsibilities:

• Identify logistics, training, maintenance facilities, manpower, and personnel requirements for determined systems. Perform Reliability, Maintainability, and Availability (RMA) as well as LSA/FMECA, and FRACAS to influence the design, enhance readiness, and reduce life cycle support resource requirements for determined systems. Conduct maintenance task analysis and plan for life cycle technical data management and operations solutions.

Accomplishments:

• Certified Navy Backfits for reparability manuals.

• Conducted a review and identified obsolete material that resulted in $350,000 in cost avoidance.

Raytheon Missile Systems – Tucson, AZ. January 2001-2006

Spares/Warranty Manager

Responsibilities:

• Identifying Military Parts requirements.

• SAP MRO/Material Management Evaluate spares impacts, identify consumption patterns, reliability issues, and review engineering upgrades.

• Prepare DD250 and 1148 documentation for sale and transfer of materials, as well as provide current parts listing for production and depot.

• Set priorities acting as a liaison between engineering and International quality personnel.

Accomplishments:

• Established a status matrix (Standards Work Practices) in order to estimate man hours and milestone due dates.

• Developed packaging and technical maintenance plans for military and commercial spare parts (recognized for the task.)

• Reduced warranty quality issues the area by 15%.

• Maintained defect matrix to better identify mistakes early in life cycle.

• Worked as a member of an integrated product team (Six Sigma), to influence designs to minimize the support resources needed to maintain levels of system readiness by reducing 250 man-hours

-------------------------------------------------------------------------------------------------------------------------------------------

Clearance: Secret (Active)

Education / Certifications: M.B.A. - Technology Management University of Phoenix, Tucson, AZ

B.S. – Aeronautical and Industrial Technology/Engineering Tennessee State University, Nashville, TN

Level 1 Lifecycle Logistics Certification – Defense Acquisition University,

Reliability Centered Maintenance Level 2 - Naval Sea Department,

Achievements: Achievement Award for Team Lead effort on Data Collection and Delivery

Achievement Award for construction of automated Technical Documentation and Training

Talent Development Program

Skills

Interpersonal: Effective communicator of both written and oral information

Proven ability to manage multiple projects and multicultural team structures

Technology: OMIS,

EAGLE,

DOOR’s,

Microsoft Word,

Excel,

Power Point,

Project,

Access Windows 95-2000,

Professional: Total Quality Management

Six Sigma Specialist Certified

ISO 9001 Awareness

DD250 Preparation

Certified Life Cycle Logistician

Green Belt Certified

Earned Value Metrics System (EVMS)

SAP (Procurement and planning)

Communications Systems Technology,

Computer Integrated Manufacturing/ Process design

Statistical Process Control,

ESD and Controlled Environments

Industrial Safety,

MRP schedule assessment

Logistics specifications MIL-STD-1388 and MIL-PRF-49506

Organizational Management,

Contact this candidate