Computer Technician

NEIL OGDEN

**** * *************

AVONDALE, MO

64117

816-***-**** HOME

******@*******.***

EDUCATION:

**** ********* *** **** **** School

GLADSTONE, MO

**** ********* ***** ********* School

CERTIFICATIONS:

X-Series and Blade Centers-

XW5033

XW0011

XW0001

XW2001R3

Printers-

Lexmark (Mono and Color)

Minolta (Mono and Color)

IBM InfoPrint (Mono and Color)

IBM InfoPrint Large Continuous System Printers 3900 through 4000

Point of Sale Systems and Devices

Wincore ATM (Harrah’s)

ATM stamp machines (US Post Office)

State Security Clearance

EMPLOYMENT:

1981- 2000

COMPUTER CONSULTANTS KANSAS CITY, KANSAS

Parts Support

Maintained Parts

Ran Refurbish Center for Mainframes

Inventory

Painted Mainframes

Restore Computers, Mainframes, Printers Terminals and Controllers

Computer Engineer

Maintained Customer Accounts

Troubleshoot and Fix Hardware

Large System and Impact Printers

Built Custom Systems for Customers

2000-2008 IBM LENEXA, KANSAS

Customer Engineer

Customer Service

Maintain Impact and Laser Printers

Work on small printers to large production printers

X-Series Servers

Brokerage Accounts (Merrill-Lynch and Bloomberg)

Routers, PC's, Network,Printers, Connectivities and Software Support

Maintain Kansas City Bloomberg Node

POS- Point of Sales- Self Checkouts-Kiosk

Wincor ATM machines

Maintain database for time, expenses, parts, workorders

Parts inventory for each account

Emergency Call Outs

Flatbed Scanners

Every aspect of the IT industry

Attended IBM schools for POS, all IBM Laser Printers and Production Printers,

X-Series Server, Self Check Outs

2008- Present

DealExpress

Printer Technician

Fix broken Printers (all small printers)

Fix servers (hardware)

Fix laptops (hardware)

OBJECTIVE

To take on every challenge in my career field. To serve my account customers with

confidence and professional service. And to continue to grow in my career.

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