Engineer Sales

Gary L Baker

*** * *** ****** ● PLEASANT HILL MO ● 816-***-**** ● *********@*****.***

Field Services Engineer – Controls and Instrumentation Sales

OSHA CERTIFIED FIELD SERVICE TECHNICIAN

Technical Sales ● Bio-Medical ● Telemetry ● Systems Maintenance

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Highly-qualified Controls and InstrumentationTechnician and Technical Sales Rep, with more than 17 years of progressive experience in analysis, installation, troubleshooting and territory management. Possess exceptional customer service as well as interpersonal relations, negotiation, and written and verbal communication abilities.

CAREER ACCOMPLISHMENTS

Upgraded and repaired as specified control equipment from simple control loops to master and distributive control schemes, reducing down time and notifying central control offices of alarm statuses from remote location

Evaluated complete facilities and client’s needs to maximize sales and long term retention

Established multiple national accounts and maintained relationships

PROFESSIONAL EXPERIENCE

Micro-Comm 2008 – 2012

Field Service Engineer

• Conduct systems analysis and repair entire control systems

• Install control panels, micro-controllers and sensors

• Install Process Control and Supervisory Control and Data Acquisition (SCADA) Systems

• Repair and install software for system automation, monitoring, control and management

• Integrate new or existing third-party equipment to create a smooth-running operation

Immucor Gamma 2005 – 2007

Bio-Medical Field Service Engineer

• Performed multiple tasks associated with corrective maintenance, installations, and calibration of equipment at assigned customer sites.

• Maintained all instrumentation at or above levels set forth by the manufacturer's specifications.

• Followed FDA and other regulatory guidelines and methods, procedures for products and equipment that included qualification and verification guidelines.

• Followed test methods, conducted real-time performance testing, and troubleshot design issues.

Ammeraal Beltech 2004-2005

Territory Manager

• Provided support to distributors and end users on all products and services

• Found solutions to specific technical requirements in industrial facilities.

• Solved ongoing problems for specific industry through cold call, relationship building and application assistance

• Liaison for manufacture facility and customer specification for proper application and interface

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Millipore 2000 – 2004

Field Service Engineer / Application Specialist

• Responsible for the installation, repair, and maintenance and aftermarket sales of water purification systems. Acted in the capacity of Bio-Medical Engineer for laboratory water purification

• Responsible for "marketing" Millipore consumables, services , capital upgrades and accessories to all customer contacts

• Implemented test methods, conducted real-time performance testing, and troubleshot system issues

Field Service Engineer II /Sales Application (2002-2004)

• Performed validation service for cGMP/cGLP Labs

• Trained and mentored Field Service Engineer 1. Responsible for some system design and trained third party service providers in application and sales.

• 98% customer satisfaction rating as per customer survey

Barry Engineering 1997 – 2000

Field Sales Engineer

• Provided technical sales to clients in the areas of water, wastewater, and industrial sensors and control.

• Provided technical assistance for multi-line product card including sensors, safety, and PID control loops

• Implemented test methods, conducted real-time performance testing, and troubleshot repair issues.

Digi-Postal 1990 – 1997

Field Service Technician /Technical Sales Advisor

• Developed strategic preventative maintenance guidelines for products

• Assisted sales staff with technical application strategies for customer.

• Administered, coordinated, and monitored maintenance, testing and corrective action program.

• Liaison for NIST weights and measures for product implantation and approval

• Assisted and trained bench field technicians and sales staff. Developed and implemented sales training courses

EDUCATION, CERTIFICATION & TRAINING

Technical Electronics Institute Graduate 1993 AA Electronics and Microprocessor Technology

Additional Electronics Theory studies Maple Woods Community College, General studies CMSU

OSHA Occupational Safety and Health 10 hour Training Course, Construction Safety & Health 2011. Validation training for cGMPs/cGLPs. I/Q O/Q and P/Q training and Implementation.2003. Safety Products and Sensors training 2004. Certified Weights and Measures technician1995. CIP Protocol Training (industrial protocol for industrial automation applications) 2009 Process and Control training (PID controls) Invensys, Eurotherm Barber Colman 2000.

Computer/Technical Skills: MS Project 2010; Office Professional 2003, Excel, Word, PowerPoint; Microsoft Visio, Wordstar, Windows XP Professional, Windows 7 Professional

References Furnished Upon Request

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