Daphne Wilson
**** *. ***** ******, ********, NY 11236
C: 646-***-**** E: ******.*********@*****.***
Objective
To obtain a career as an efficient Flight Attendant for a commercial, corporate, private or charter airline.
Summary of Qualifications
• Flexible schedule
• Excellent as a team member
• Ability to remain calm in crisis situation
• Knowledge of beer and domestic wines (certified bartender)
• Extensive customer service experience/ communication skills
Experience
December ’08-February ‘10 AT&T Brooklyn, NY
Retail Sales Consultant
• Meeting sales objectives for wireless phones, services, accessories, and wired products.
• Handling all administrative aspects of the sale, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
• Maintaining strong knowledge of competitive offers and providing critical market feedback to store manager regarding local competition and product/service needs
June ’07-June ‘08 T-mobile Brooklyn, NY
Retail Sales Representative
• Responsible for Daily, weekly, and monthly goals/quota
• Recognized as MVP of the New York/New Jersey Market ‘07
• Leading contract negotiations that resulted in positive business relationships
August ’06-April ’07 Levi’s Manhattan, NY
Sales Associate/Brand Ambassador
• Greeted customers and determined their specific needs by establishing a friendly conversation which generated repeat business from the customer
• Assisted with floor moves, merchandise placement, and stock
• Participated in opening a new store in Providence, RI
Education
September ’03-May ’06 Johnson & Wales University Providence, RI
• A.S., Business Administration
August 2008 New York Bartending School New York, NY
• Certified Bartender
Internships
September ’05-December ’05 Johnson & Wales University Providence, RI
August ’03-September ’03 Massachusetts Service Alliance Boston, MA
June ’01- August ’01 Citizens Schools Boston, MA