Customer Service Assistant

Location:

Chicago, IL

Salary:

15.00

Posted:

May 17, 2012

Contact this candidate

Resume:

BRYAN K. CARTER

**** ***** *********** ******, # ** Chicago, Illinois 60656

* 773-***-**** * ******@*****.***

Summary:

Detail oriented person who is open to challenges and new ideas. Very hard worker and satisfied only when a job assigned is completed on time, and indicative of my best effort. Willingness to do overtime work when need.

Experience:

Planned Parenthood of Illinois August 2010 - Present Receptionist Office Assistant

Send and receive call from patience’s, clients, vendor and administrative regarding medical issues. Received, stamp, open and distribute mail; Email staff regarding faxes and express packages. Maintain and order office supplies, business cards and vending machine. Utilized excel spreadsheet input patience payments, donations, insurance and reimbursement checks.

Dominick’s Grocery Store December 2009 – August 2010

Deli Clerk (part-time)

Receive and prepare all incoming request for food platters, prepared lunches, and dinners. Perform daily maintenance, inspection and food temperature control. Provide customer service as needed.

Brownstein, Hyatt, Farber, Denver, CO October 2008 - November 2009

Record Assistant

Maintained and retrieved active and archived client records. Utilized Legal Key records respond to request for on-site and off-site files. Supported daily operations of all litigation practice areas.

Various Temporary Positions

(Snelling, Spherion, Phillips Temps), Denver, CO February 2007 - October 2008

Customer Service Representative/Office Assistant

Provided customer service and office support for associations and organizations in the Denver area. Provided reception support, performed research, document reproduction, binding, dry mounting, accounts payable maintenance, and other administrative support services. Performed as Security Clerk at Democratic National Convention.

City Market/King Soopers

Glenwood Springs, CO December 2005 - February 2007

Assistant Manager (Deli)

Supervised staff of seven employees and made daily work assignments. Received and prepared all incoming requests for food platters and prepared lunch and dinner orders. Unloaded cargo and performed computerized inventory control. Stock shelves as needed. Performed daily food maintenance and inspection temperatures controls.

Olsson, Frank & Weeda, Washington, D.C. January 2000 – January 2005

Records Clerk

Supervised staff of three employees performing indexing and research of client materials in response to attorneys’ requests. Maintained and retrieved active and archived client records, bids, subject files, and periodicals. Utilized Excel for on-site and offsite storage files. Performed or oversaw office services including back-receptionist, housekeeping, running of errands, delivery of mail, and ordering of office supplies.

Dewey & LeBoeuf, Washington, D.C. October 1998 – January 2000

Legal Assistant

Retrieved information from case files located at Federal Energy Regulatory Commission, Securities and Exchange Commission, US Patent Office and other regulatory offices for use in case preparation.

The Segal Company, Chicago, IL December 1996 – October 1998

Records Clerk

Maintained, retrieved and purged active and archived client files. Maintain health and welfare insurance client files. Performed administrative duties, including Reproduction, Mail clerk, Receptionist, and Office Supply Clerk.

Seyfarth Shaw (formerly D’Ancona & Pflaum), Chicago, IL

October 1994 – December 1996

Mail Clerk

Received and distributed interoffice morning and evening mail. Photocopied documents and sent faxes. Arranged messenger pickups court filings.

Dewey & LeBoeuf, Washington, D.C. March 1988 – October 1994

Mail Clerk

Arranged for messenger pickups of court filings and other documents. Received and distributed interoffice morning and evening mail. Performed administrative duties including, reproduction, errands, housekeeping, deposits, and faxing.

Education:

University of District of Columbia, Washington, D.C.

Major: Communication (Mass Media)

Technical Skills

Microsoft , PowerPoint, Legal Key, Legal Tracks, Xerox 1090 and 5090, Word Processor 180

References:

Todd Kelley

Records/Conflicts Manager

Brownstein, Hyatt, Farber & Schreck

410 17th Street, Ste. 2200

Denver, CO 80202-4432

303-***-****