Sales Management

BIKASH CHAND

PROJECT MANAGEMENT PROFESSIONAL

Delivering Vision and Leadership for the Enterprise

PROFILE

Experienced project management professional with a record of developing and supporting successful, high ROI projects and solutions incorporating a wide range of methodologies and technologies. Successfully manage both international and domestic projects with various objectives including sales and marketing efforts. Consistently recognized by executive management and called upon to improve organizational effectiveness and efficiency through leadership that aligns the business processes and organizational infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility.

• Focused and motivated, able to work both independently and collaboratively in a variety of settings, conditions, and environments. Able to remain calm and work well in high-pressure situations; widely recognized as a quick learner and articulate communicator with excellent organizational and interpersonal skills.

• Adept strategist who transforms strategic plans into workable solutions, ensuring performance improvement on key process indicators and organizational objectives. Strong ability to interact at all levels of the organization to drive a continuous improvement culture.

• Skilled at quickly and successfully responding to changing environments and situations, able to consistently achieve goals within critical project deadlines, and able to leverage available resources to ensure the quality and accuracy of projects. An expert in the production, commissioning, and validation of multiple projects, consistently delivered on time and on budget.

CORE COMPETENCIES

Project Management * Strategic Planning * Process Improvement * Solution Development

Program Management * Contract Review and Administration * Process Management

Proposal Development * Risk Management * Client Relationship Management

Budget Analysis * Sales / Marketing Project Management

Business Process Analysis * Business Development

PROFESSIONAL EXPERIENCE

Schneider Electric / Square D Pleasanton, CA 2006 – May’ 2011

The Global Specialist in Energy Management and high quality electrical distribution equipment manufacturer

- Sales Operations Project Manager

Provided strategic direction and oversight of sales and marketing projects. Defined existing business and project management culture and processes. Created oversight framework and methodology appropriate for the environment and developed customized standards of project execution and reporting as well as the associated artifacts, templates, and documents, providing training as required. Monitored project timelines and provided regular reporting and forecast preparation of short-term and long-term projects.

* Managed Proposal based field office projects for a range of Field Sales Engineers including Consulting Sales Engineer Specialist, Construction, and Commercial/Industrial Sales Engineers incorporating the full lineup of Schneider Electric/Square D Electrical and Power Distribution products and services

* Consistently managed and exceeded goal of target dollar value of all projects > $5.5m/yr average with a high of $8.9m/yr and largest order value of $4.1m, highest among group of 4 Project Managers.

* Overall project management including relationship building, coordination, price negotiation, engagement oversight, and client relationship maintenance for key accounts with Schneider Electric channel partners to contribute toward attainment of territory growth and expansion.

Increased order margin percentage on 63% of orders via customer initiated changes or updates to plans & specs

* Received recognition by being given “The Red Carpet Award”, one of the company’s highest achievements for superior customer satisfaction and service.

* Bestowed the “Lifesaver Award” for being recognized by my colleagues as going above and beyond the normal call of duty on a daily basis to help support and attain our territory sales goals and initiatives.

Complete Press Solutions (www.completepress.com) San Jose, CA 2005 – 2006

One Stop full service print production

Inside Sales Representative / Account Manager

Maintained and strengthened customer business relationships. Engaged in new account development using consultative sales methods to identify and open new accounts, build effective customer relationships, penetrate client companies to uncover new opportunities, and close sales. Focused on delivering insight necessary for clients to make appropriate business-based decisions. Directed the growth of business by consistently exceeding revenue targets through a combination of direct marketing, training, and new features and functionality to increase customer capability.

* Identified target marketing communications lead, established and qualified need and offered services, as well as coordinated on-site presentations for Sales Executives. Consistently exceeded call goals and appointment setting quota established by management on weekly and monthly basis. Received promotion to obtain bonus payouts according to sales revenue generated by clients generated via cold calling and account management.

* Averaged 45-50 cold calls per day, averaged lead qualification rate of 25-30% on a weekly basis.

> Key Account Wins: Invisalign, Ebay, Cisco, Affymetrix, JDS Uniphase, and Sonicwall, and Juniper Networks

* Utilized telephone, email, and on-site visits and presentations to increase client base and strengthen and maintain organization’s position within the market and overall capacity for business expansion.

* Proposed and lead campaign to initiate new contract renewals for current clients for their basic routine print needs. Received honorable recognition from management for most renewals in a 3 month span in company history.

* Acted as marketing representative for our firm by leveraging our strengths and opportunities against competitors while at the same time promoting our unique market niche capabilities and capacities. Incorporated various marketing tools and promotions to provide potential clientele a thorough understanding of our products and services and updated sales collateral/direct mail on a regular basis.

ALFA Distributions International Sydney, Australia 2003 – 2005

Wholesale importer and exporter of South Pacific Island based foods and products

Sales and Marketing Coordinator

Coordinated sales plans to support the marketing efforts of the organization. Promoted communication with existing and targeted clients. Prepared sales and marketing reports designed to monitor activity, progress and performance of various sales and marketing initiatives. Provided project management for marketing projects including client relationship management, as well as branding and marketing strategies.

* Developed and maintained “Master Retail Program.” Scheduled and conducted planning meetings, as well as coordinated with management to determine priorities and future opportunities for growth.

* Coordinated activities between merchandising, store operations, visual media, and marketing execution activities to increase core brand awareness and generate recognition of product lines.

* Increased base sales by growing store revenue streams by 5-10% each quarter while developing and cultivating ROI initiatives. Increased inventory turnover by 55% within first 9 months.

* Worked with Finance/Accounting to get correct statistics for preparation of reports and financials. Supported IT department with establishing of network infrastructure and Point of Sale (POS) framework.

EDUCATION

Bachelor of Science, Business Administration - Concentration: Management

San Jose State University - San Jose, CA

CERTIFICATIONS

Certified Tax Preparer with IRS / CA State Franchise Tax Board

CPR / First Aid Certification / FBI Fingerprinting Licensing Certification

Attended C.A.S.H Professional Selling seminar held in Las Vegas, NV

Member of SJSUSAM (Society for Advancement of Management)/Dual USA and Australian Citizen

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