Management Engineer Sql Server .Net Software Oracle

Jamal Yaqub

***, *****-*, ****** */II, Township,

Lahore, Pakistan.

Mobile: +92-321-*******

Email: *****.*****@*******.***

*****.*****@****.***

Technical Skills

Technologies: C#, ASP.Net, SharePoint 2007/2010, CRM Dynamics, JavaScript, WCF, SOAP, XML, WSDL, AJAX, Team Foundation Server 2008

Databases: Oracle 9i, Microsoft SQL Server 2000/2005/2008, Oracle 10g

Development Tools: Visual Studio 2005/2008/2010, Adobe Dreamweaver

Networking: Configuration of Wired and Wireless LAN Network

Operating System: Microsoft Windows 2000/ Windows Server 2003/2008, XP, Windows 7

Media and Graphics: Adobe Suite, Adobe Flash, 3D Studio Max

Professional Experience

Career Level: Mid – Level (6+ Years of experience)

• March 08, 2007 till date – Working as Senior Executive Software Engineering in Wateen Telecom

• September 25, 2004 to March 05, 2007 – Worked as Software Engineer in Intelligent Technologies and Solutions

Job Responsibilities

Wateen Telecom March-2007 - Present

Senior Executive Software Engineering

I am working as Senior Executive Software Engineering. My primary responsibility is to design and develop programming systems. As I am leading a team of 8-10 developers so I analyze, design, coordinate and supervise the development of software systems to form a basis for the solutions of information processing problems.

• Customer Relationship Management: Software Development for CRM system developed especially by and for Wateen Telecom to meet challenges of better customer and user management. This CRM, a generic, scalable and customizable application handles complete process of customer creation starting from the customer’s personal information to the services given, Invoice Repository, Campaign Management, Dealer Management, Package Definition, Inventory Management and Customer Bill Generation. All development and releases are managed through Team Foundation Server 2008. Technologies used for the development of this application are ASP.Net, C#, Java Script, Team Foundation Server 2008, Oracle 10g, Radius NT, Motorola Provisioning System for WiMAX, jNetX Call Control and High Deal.

• Microsoft Office SharePoint Server 2007: Implemented SharePoint across company which includes installation and administration of medium scale server farms. Developed portal and content management application using a custom site definition, custom feature development, and custom web parts. Additionally developed and implemented custom workflow forms using InfoPath, Share Point Designer and custom workflows. The technologies used were Microsoft Office SharePoint Server 2007, ASP.Net, SharePoint Object model and MS Office 2007.

• Ticket Management System: Developed and led implementation of Ticket Management System. Using TMS Call Center agents can create tickets generated by customers. Once ticket s created automatically routed to the concerned department. Dashboards have also been implemented for better monitoring of tickets. Modules covered included: Task Management, Request Management, Queue Management, Shift Management, SMS/Email Notification Module, Escalation Management, Auto Load Balancing, Routing Mechanism and Ticket Management. Technologies used for the development of this application are ASP.Net, C#, Java Script, Oracle 10g, Infragistics.

• Dynamic Wallboard: Developed and led the implementation of Dynamic Wallboard. It is a web based application which displays reports in graphical format. Regardless of the fact that whichever database is used, it runs on top of DB layer, extract data from the database and displays in graphical format. Client has the leverage of creating as many screens as required, create different roles and assigns screens to user. Technologies used are ASP.Net, C#, Java Script, Oracle 10g.

• Self-Care Portal: Developed Self Care Portal for Wateen Telecom. As evident from its name, this portal is for Wateen’s customers. They can view details of services they are using like internet and voice usage, remaining balance, redeem voucher, create a ticket in case they want to log a complaint, auto troubleshooting application, locking, blocking and billing dates etc. I have developed both web and desktop versions of this application.

• Developed Wateen’s Corporate Website (www.wateen.com). User can view all portals developed by Wateen by visiting this site. Wateen Website serves as a central place where user signs in and depending on this access he is redirected to the desired portal. A detailed administration module has also been developed for this site. Wateen’s Management can make any change in the website using admin module. Technologies used are: ASP.Net, C#, Java Script, Oracle 10g, and Infragistics.

Intelligent Technologies and Solutions Sep-2004 to March-2007

Software Engineer

• 4BTel Online Inventory and Point of Sale System: The primary purpose of developing this application was to automate the manual processes and procedures existing within organization and to have an integrated system in place which can be used by all employees and franchises throughout Pakistan so that data can be collected and analyzed in a more productive manner. Reporting section was also developed so that run time reports can be generated for higher management. Technologies used are: ASP.Net, SQL Server, and Seagate Crystal Reports.

• Kisan Sale and Supplier Web based ERP Solution: Kisan Sale and Supplier is a complete web based ERP Solution. It is an integrated business application which is developed on customer experience and accounting standards. This solution focuses and integrates different processes, procedures and departments like Accounts, Purchase, Sale Inventory, HR, Payroll, Shipment and Delivery etc. Technologies used are: ASP.Net, SQL Server, XML, Java Script and Crystal Reports.

• Intelligent Accounts: Intelligent Accounts was an in house developed product of Intelligent Technologies and Solutions. It is a complete accounting system which covers all aspect of small and medium businesses. Technologies used are: VB.Net, SQL Server.

• Locate Homes Website: Designed & Developed website of Locate Homes (www.locatehomes.co.uk). It is a UK based company that deals in all property and mortgage cases. This website holds relevant information for its visitors. It has a very extensive search engine which extracts data once a query is submitted into it. Visitors can also communicate with Locate Homes team through this website. Technologies used are: ASP Classic, MySQL, Adobe Flash, and Action Scripting.

• Beaconhouse Websites: Designed & Developed different Websites for Beaconhouse School Systems. BSS is a private school system with up to 193,000 students in eight countries. I have developed different websites for BSS which includes Beaconhouse Corporate Portal, Beaconhouse UK website, Beaconhouse Malaysia website. It has not only useful information for its visitors but it has interactive and infotainment sections as well which are targeted for school going children.

www.beaconhouse.net

www.beaconhouse.uk.net

www.beaconhouse.edu.my

www.schooloftomorrow.beaconhouse.net

• Designed and Developed many Static Websites: While working at Intelligent Technologies and Solutions I have designed and developed many static websites as well. Technologies used are: Adobe Photoshop, Adobe Flash, Action Scripting and Java Scripting. URLs are mentioned below.

o Pakistan’s first Car Magazine Auto Trader Pakistan. (www.atpmag.com)

o Law Firm Tahseen Butt Associates. (www.tahseenbutt.com)

o A1Oriental Rugs Corporation. (www.a1oriental.com)

o Genixpharma Pharmaceutical Company. (www.genixpharma.com)

o Rug Importers USA. (www.rugimporters.com)

o 4B Group Pakistan. (www.4bgroup.com)

o Pakistan Agri-Marketing Company (www.pamco.bz)

o Nawaab Restaurant UK. (www.nawaab.co.uk)

o Chenab Group. (www.chenabgroup.com)

• Multimedia Presentations: Developed presentations for Tetra Pak. Tools used were Macromedia Flash, 3D Studio Max and Adobe Premier Pro.

• Interactive CD: Developed Interactive CD for PEL. Tools used were Macromedia Flash and 3D Studio Max.

On Job Training

• Attended training on Unified Communication Manager 2.0. It was organized by CISCO in Dubai.

• Attended training on Microsoft Office SharePoint Server 2007. It was organized by Microsoft in Pakistan.

• Attended a workshop on Internet Marketing organized by Google in Pakistan.

• Attended training on Web Sphere-Business Process Modular. It was organized by IBM in Pakistan.

Academics

• Bachelor in Computer Sciences (Honors)

Institute of Management Sciences (Pak-AIMS), Lahore (2000-2004)

• BSc (Double Math and Physics)

Government College of Science, Lahore (2002-2004)

• Intermediate

Government College of Science, Lahore (1998-2000)

• Matriculation

The New School, Lahore (1996-1998)

Personal and Professional Skills

• Strong analytical skills

• Exceptional Interpersonal skills in English and Urdu

• Quick learner and good level of adoption to new systems

• Ability to plan, organize, and reliably complete projects with minimal supervision

• Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Contact this candidate