Customer Service Project Manager

Experience May ****-Present Husqvarna Group Orangeburg, SC

Supply Chain Planning Supervisor

Promoted from material planner to supply chain planning supervisor.

Cross-functional team member implementing ERP/MRP to PRMS/AS400.

Commodity concentration on final assembly, aesthetic, and plastic parts.

Sept 2008-May 2011 Blue Bird Body Company Fort Valley, GA

Material Planner

Plan production material deliveries utilizing customized MRP operating system.

Project manager to negotiate or dispose of obsolete and excess inventory. Implemented sequencing to ensure excess inventory is limited.

Proactive in production use of material. Complete 8D’s, propose EC’s when applicable.

June 2006-Sept 2008 Terex Corporation Rock Hill, SC

Kanban Coordinator

Corporate transfer from WA to SC to develop Kanban pulls system and material flow utilizing supermarkets.

Create 5-S standards while maintaining Just-In-Time and Lean Manufacturing principles.

Process owner for safety audit of receiving and Kanban areas. Implement recommended policies and procedures when applicable.

Jan 2003-June 2006 Fred Meyer, Inc. Greater Metro Seattle, WA

Customer Service Assistant Manager

Promoted from PIC to Relief Assistant to Customer Service Assistant Manager.

Create weekly schedule for front end employees utilizing corporate sales and budget forecasts.

Complete all required state and federal paperwork regarding training and education on time.

Education 1997-2002 Seattle University Seattle, WA

Bachelor of Arts, Business Administration. Major: Operations Management

Skills and Recognitions Fifteen years experience and proficient with Microsoft Office Suite products including versions 1997-2003 and 2007. Three years experience and proficient in BOSS scheduling and LN MRP operating system designed specifically for Blue Bird, a custom automotive manufacturer. Three years experience in PRMS/AS400 operating system utilizing manual Kanban cards as well as MRP purchase order releases. Eleven secret shopper awards for outstanding customer service.

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