Sales Management

Ziad Abdulrahman

**** ***** ****** ****

Vienna VA 22181

Phone: (703) -220-6296

Email: ******@*****.***

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Talented and accomplished professional with extensive experience in Document Management Systems, Administration Support, Customer Relations, and Quality Control, currently seeking a challenging position in an organization where my professional experience, skills and creative background will enhance the growth and development of the organization.

PROFESSIONAL EXPERIENCE

Bechtel Corporation, Vienna, VA Feb 2009 – Present

Project Administrative Assistant

Document Management, Dulles Corridor Metrorail Project

• Expert in using InfoWorks (web-based project documentation archiving tool) to maintain the Contracts-related documentation database for the Dulles Corridor Metrorail Project

• Electronic Document handling, processing and exchange of documents to and from external parties such as supplier documents using electronic file transfer medium (eRoom)

• Processing multiple Document Type such as Engineering Drawings, Specifications, Material Requisitions, Reports, Change Plans Documents, and Vender/Supplier Submittals

• Distribute Documents to the Project team in the office and at all offsite locations

• Monitor and ensure work processes are in compliance with administrative procedures for documents and metadata complied in document management system

• Monitoring open action items and ensuring identified actions are addressed/closed

• Experience in vendor document control systems and associated work processes

• Training project engineers on how to access Engineering Action Interface

• Daily processing of high volume of supplier, procurement, & subcontract documentation

• Experienced in Redline Mark up processes

• Maintain work flow in document control systems for work orders

• Assisting in maintaining the File Management System

• Assisting Subcontractor employees with utilization of InfoWorks.

• Assist with other administrative and document management tasks as requested by the Project Administration Manager

• Knowledge of Bechtel's organizational structure, functions and procedures

• Ensure customer satisfaction on all issues

• Ensure accuracy of document control systems

Hi-Tech Computers, Beirut, Lebanon Jan 2008 – Dec 2008

Account Representative

Hi-Tech Computers, Beirut, Lebanon

• Manage company’s customers accounts and direct new and existing sales proposals

• Provide customers quotes & place orders for desktops, laptops, printers, & peripherals

• Negotiated contracts for software & hardware maintenance agreements

• Responsible for the efficiency, and accuracy of accounts payable functions

• Audited, coded, and entered all customers invoices for payment

• Maintain vendor, subcontractor, and outsourced relationships

Burtel American Home Systems & Security, Alexandria, VA Nov 2001 – Dec 2007

Operations Manager

• Payroll Processing and Maintenance for technician staff and contractors

• Obtain, Audit, and Input Time Sheets for Sales Reps into MS Excel spreadsheets

• Weekly Management Reports for Gross Receipts and Sales Commissions to be paid

• Facilitate all Invoice payments, Billing and other operational financial functions

• Program Coordinator and Support for Sales Reps, Clients, and Installation crew

• Review & Verify installation Schematics/floor plans for integrity and accuracy

• Scanning customer orders and floor schematics into computer management system

• Tracking client’s work orders, progress reports, modifications, and completed jobs

• Manage and organize all computer files & folders for easy and quick access

• Create computerized job and order templates for standardization of forms

• Daily preparation of paper work for technicians and dispatch crew

• Receive new order requests from clients & builders and update their website with progress on pending orders, modified and completed orders

TECHNICAL SKILLS

• InfoWorks Document Management System, eRoom Filing System

• MS Office (Outlook, Word, Excel, Access, PowerPoint)

• Windows XP to Windows 7

• Internet Technologies & Tools

• QuickBooks Pro 2007

EDUCATION

• B.A. Lebanese Law Degree, Lebanese University, Lebanon- 1995

• Microsoft Office Certificate

• Accounting: Basic principle, concept, and practice of manual accounting system Includes: Journalizing, transaction posting to a general ledger Balance sheets-A/R

PERSONAL INFORMATION

Citizenship: U.S. Citizen

Languages: English, Arabic

Professional Strengths: Ability to work independently with minimal day-to-day direction, and to exercise individual initiative, discretion, diplomacy, and judgment. Attention to detail, as well as good time management skills. Effectively deal with and adjust quickly to changing priorities. Demonstrated ability to work effectively in a fast-paced, high energy, team environment.

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