Objective
Obtain a position with an established company to utilize my experience, technical knowledge, and skills in administration, logistics, computer systems and software, office equipment, people, and organization that will contribute to efficient business operations.
Experience
United States Navy May 2009-Feb.2012
Seaman Operation Specialist /
Work Center Supervisor
Plot ship's position, heading, and speed, using computerized or manual trigonometric methods
Operate a variety of computer-interfaced detection, tracking and height-finding radars
Use secure and non-secure radio in communicating, in plain voice or coded signals, with other air, sea or land units to coordinate tactical and combat evolutions
Operate common marine electronic navigation instruments including radar and satellite system
Coordinate and assist in plotting and ship maneuvers for emergency evolutions
Beryl Dec. 2007-Jan. 2009
Call Center Advisor
Setup appointments and classes for maternity courses and hospital events
Provide assistance with finding local physicians for clients with demographic needs
Answered incoming customer calls
Received and processed payments for clients
YMCA Feb. 2007 – Feb. 2008
Child Care Attendant
Greets and registers children from parents, noting any special instructions parents may provide
Ensures continuous monitoring and multi-tasking when room has several children
Interacts with children ages 6 months to 6 years at play
Maintains daily registration log
Maintain adequate inventory levels for the department to effectively operate., i.e crayons, pencils, napkins, spoons, etc.
Prepares play materials and ensures that play areas, equipment and toys are safe and sanitary
Immediately contacts parents of distressed or upset children
Ensures child leaves with parent or authorized individual
Recognize, support, implement and adhere to policies and procedures established by YMCA
Blockbuster Feb. 2007-Dec. 2007
Shift Lead
Resolves customers' issues and demonstrates empathy for customers' situations when needed
Processes transactions quickly and without errors while utilizing the computerized point of sale system to complete both credit and cash transactions and maintains member accounts
Ensures store appearance is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards
Follows all policies as it relates to member data, Loss Prevention procedures, and cash handling.
Managed up to 5 employees
Penson Financial Services Apr. 2006-Sep. 2006
Data Entry Clerk
Verified insured clients personal information correctly into the company’s database.
Updated clients mailing information
Managed and routed incoming calls
Filed, shredded, and faxed paperwork
Student Insurance Summer 2004
Data Entry Clerk
Verified insured clients personal information
Entered New Member information into database
Input and verified claim information
Filed submitted claim receipts
Education
Texas State University Aug. 2005-Dec. 2006
Major: Business Management
West Mesquite High School Aug. 2001-May 2005
GPA: 3.65/4.0
Class Rank: 31/270
Senior Class Vice President
Skills
Microsoft Word Document drafting
Microsoft Excel Spreadsheet production
Microsoft Outlook Email and Schedule maintenance
Microsoft Power Point Presentation design
Internet Research General web searches and research gathering