Customer Service Technician
Resume:
CHARLES D. WILLIAMS
Suisun City, CA 94585
*****************@*****.***
PROFESSIONAL INTEREST
It would be an honor to secure full time employment with your company. I look forward to training your company will have to offer with best interest in my growth with the company.
PROFESSIONAL EXPERIENCE
Telecommunications Installations - 2005 to 2011
O.C. Communications, Fairfield/EastBay/Delta Valley
Currently working with a contract company that offer opportunities that challenge my abilities as a profesional telecom. install technician. Customer service representative demonstrate and education for Comcast Cable/ Broadband digital cable equipment and services. Commercial business class and residential installation and repair. Opportunities working independently and with a team showing initative as a lead telecommunication installation and repair technician.
Delivery Technician - 2003 to 2005
D.H.L./H.B. Anderson, Fairfield, CA.
My responsibility as a independent contractor for D.H.L. was on time package delivery and pick up, shipping/ recieving domestic and international packages. Self motivation, business management, customer service, and punctuality are factors I practiced daily on the job as a independent contractor and delivery driver.
Telecommunications Installations Technician. - 1999 to 2003
TEK Systems, Sacramento, CA.
I learned a lot working with TEK. Systems as a level II installation technician. Central Offices telecom equipment installation and technician training came directly from the TP76300 standards binder, management, and engineers. Job start agreement, method of procedure, safety training/ Ask yourself , are basic necessary practice and training. Telecommunications Central Office mainframe (POTS) customer service telephone number provisioning. Construction of central office overhead cable wire support(Iron Work). Installation of equipment bays, fuse panel install and power/ alarm/ async connection and wiring. Fiber optic transport equipment setup, DXS panels, and T1 circuit tracing. CAT 5/6, DXS-1 coxial wiring installation, terminations and testing for phone and data networks.
EDUCATION AND TRAINING
H.S. Diploma - 1997
Fairfield Adult, Fairfield, CA.
2000
Solano Community College, Fairfield, CA.
Cisco Certified Networking Associate (CCNA)
2005
Solano community College, Fairfield, CA.
Real Estate Principals
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