Technical Manager
Resume:
RICHARD F. GAFFNEY, JR
Paxton, Ma 01612-1146
***********@*****.***
http://www.linkedin.com/pub/dick-gaffney/10/360/831
IT LEADERSHIP FOR THE ENTERPRISE
Distribution • Manufacturing • Insurance • Technology
Highly experienced IT Management Professional with a record of developing and supporting successful IT projects and solutions incorporating a wide range of applications and technologies. A proven IT / Business strategist recognized for improving organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility while creating a competitive advantage for the organization.
Proven Project Management skills utilized in driving profitable and cost effective collaboration between IT and critical business functions including Operations, Sales, Marketing, and Product Engineering. Uniquely qualified to translate business drivers and needs to a technical audience and technical concepts to bottom line terminology that demystifies IT and proves its value as a partner to the business.
CORE COMPETENCIES
Microsoft Windows Server Technology - Architecture/Deployment/Upgrade/Management • VMWare
Project Management • Budget - Capital Planning & Investment • IT Strategy • IT Security
Managing Cross Functional Teams • Contract Negotiation • Linux
Enterprise Antivirus Solutions • Cisco Firewall/Routers/Switches/VOIP • Mac OS • SQL • Process Improvement • Procedure Development • ITIL • Technology Evaluation • Technology Deployment • Help Desk • Internet • Intranet • TCP/IP - DNS Network Management • Network Administration • Systems Analysis • Website Development • Service Level Agreements
EXPERIENCE
Simplicity Creative Group, Antioch, TN 1998 – Feb 2011
A conglomerate with a worldwide footprint and offices in New York, NY; Antioch, TN; Cheshire, England; Sydney, Australia; and production facilities in Shanghai, China and Coimbatore, India. The company provides products for the home sewer, do-it-yourselfer, and craft enthusiast, Brands include Wrights®, Simplicity®, EZ Quilting®, Bondex®, Conso®, Boye®, It’s So Easy®, New Look®, and British Trimmings®. Simplicity Creative Group
Chief Information Officer
Guide the delivery of all Information Technology services supporting an organization with 780 employees and revenues in excess of $120M.
Orchestrate the efforts of a Development Manager, Help Desk Manager and a Network Manager with down-line authority for the performance of 20 IT professionals. Closely manage an annual IT operating budget of $2M and $1M in capital projects. Simultaneously guide the efforts of a Director of Distribution, VP-GM and Distribution Manager while stewarding a distribution budget of $10M.
Develop annual plan for business process improvements. Collaborate with executive management and Chair IT Steering Committee to plan and implement projects focusing on improving customer service, reducing costs and improving bottom-line profitability.
o Dramatically improved operational performance by consolidating operations groups, shuttering facilities, merging back office operations, and outsourcing services where practical. Cut overhead spending by $4M, and operating expenses by $3M.
o Managed the consolidation of Wm E. Wright, Simplicity Pattern Co., and Conso Products Co. into a single operating unit in only 2 years.
o Closed the company’s Union, SC, West Warren, MA, and Niles, MI while merging their operations into a single back office.
o Create Simplicity Creative Group Website to support all brands and delivering $3M Annual Revenue
o Install ERP Systems for International Business Units in Europe, Australia and Asia
Improved the utilization of data critical to the enhancement of business functions including marketing, sales, warehousing, distribution, finance, and budgeting. Drove the creations of 3 data warehouses and an infrastructure capable of supporting all future data requirements for the company’s operations around the globe.
o Created data warehouse for Internal Data and External Retail Sales.
o Create data warehouses providing daily dashboard information with historical, actual, budget and forecast information for finance, supply chain, sales, and marketing.
o Create data warehouse for analysis of sales at retail locations to support supply chain, sales and marketing.
o Created a Global VOIP Network with Virtual Private Networks enabling global access to the company’s Data Center in Tennessee.
o Implemented a Standard ERP Platform to support sales, finance and supply chain requirements globally.
Early career success as Technology Supervisor for Plymouth Rock Assurance Corporation and President of Microcomputer Technical Works a firm providing Computer services, network management and systems support with annual revenue of $ 3.5M.
EDUCATION
Project Management Certificate Program
Worcester Polytechnic Institute
Columbia Senior Executive Program
Columbia University Graduate School of Business
Telecommunications and Data Communications Certificate Programs
Northeastern University
Telecommunication Electronics
Wentworth Technical Institute
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